Jamari Burnside
Pearl,US
Summary
Motivated employee excelling in fast-paced, high-volume environments, consistently upholding safety standards and fostering positive customer experiences. Proven track record in efficiently resolving issues, with a strong focus on team collaboration and adaptability to changing needs. Exceptional problem-solving and communication skills highly valued in guest-focused environments.
Overview
10
10
years of professional experience
2021
2021
years of post-secondary education
4
4
Certifications
Work History
Guest Advocate
Target
04.2024 - Current
- Enhanced team productivity through proactive communication, coordination, and cooperation with colleagues.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Ensured product availability by restocking shelves and organizing merchandise displays for easy access.
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
- Delivered prompt service to prioritize customer needs.
- Managed high-volume workloads under tight deadlines while maintaining focus on delivering exceptional service to every customer.
- Resolved guest concerns efficiently, ensuring a positive outcome for both the guest and the company.
- Participated in ongoing training sessions to stay updated on company policies, products, and services.
- Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.
- Optimized store operations by assisting with opening or closing procedures as needed.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
- Enhanced guest experience by providing exceptional customer service and addressing inquiries promptly.
- Collaborated with team members to provide seamless assistance across all areas of the store.
- Reduced process inconsistencies and effectively trained team members on best practices and protocols.
Machine Operator (Oven)
ESCO
06.2022 - 02.2023
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Performed inspections throughout processes to meet quality standards.
- Determined practical methods to improve assembly.
- Complied with company safety rules and regulations.
Garden Center Associate
Walmart
01.2022 - 06.2022
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Restocked shelves with new plants each day and rotated stock for optimal appearance.
Quality Inspector
La-Z-Boy Furniture Incorporate
01.2021 - 10.2021
- Inspected outbound shipments and conducted random sampling of product quality.
- Worked with specific production team members to rectify production issues and maintain high-quality final products.
- Recorded defects and coordinated issue resolution with development team and functional leads.
Warehouse Shipping Associate
La-Z-Boy Furniture Incorporate
02.2020 - 01.2021
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Reviewed order data to verify transactions and shipping dates.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
Cap 2 Team member
Walmart
05.2018 - 02.2020
- Received and unloaded store merchandise.
- Inspected shipments for damages or defects and recorded discrepancies or damages.
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Trained and mentored junior staff on customer service strategies and techniques.
Crew Member
McDonald's
05.2015 - 05.2016
- Took orders, prepared meals, and collected payments.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
Education
Associate of Applied Science -
East Central Community College
Decatur, MSHigh School Diploma - undefined
Lake High School
Lake, MS 05.2014 - 05.2016
Skills
Equipment Inspection
Certification
Forklift Operation
Timeline
Guest Advocate
Target
04.2024 - Current
Machine Operator (Oven)
ESCO
06.2022 - 02.2023
Garden Center Associate
Walmart
01.2022 - 06.2022
Quality Inspector
La-Z-Boy Furniture Incorporate
01.2021 - 10.2021
Warehouse Shipping Associate
La-Z-Boy Furniture Incorporate
02.2020 - 01.2021
Cap 2 Team member
Walmart
05.2018 - 02.2020
Crew Member
McDonald's
05.2015 - 05.2016
High School Diploma - undefined
Lake High School
05.2014 - 05.2016
Associate of Applied Science -
East Central Community College
Similar Profiles
Hannah QuinnHannah Quinn
General Merchandise Expert at TargetGeneral Merchandise Expert at Target
ASHLEY SANCHEZASHLEY SANCHEZ
Sales Associate at TargetSales Associate at Target
Aldony B MarinoAldony B Marino
Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) at TargetGuest Advocate (Cashier), General Merchandise, Inbound (Stocking) at Target
Esdras TalabertEsdras Talabert
General Merchandise Expert / Closing Expert at TargetGeneral Merchandise Expert / Closing Expert at Target
EDBORNIE JOHNSONEDBORNIE JOHNSON
2 year old teacher at Ray of Sunshine Learning2 year old teacher at Ray of Sunshine Learning