Jamari Chestnut
Riverside,CA
Summary
Results-driven manager with extensive experience in customer service, sales, and team leadership. Skilled in handling customer concerns, driving sales, and managing daily operations efficiently. Strong communicator with expertise in negotiation, problem-solving, and relationship-building. Proven ability to lead teams, optimize workflows, and enhance customer satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Farmer Boys Restaurant
Lake Elsinore, USA
08.2021 - Current
- Lead and supervise team members to ensure smooth daily operations and exceptional customer service
- Handle customer inquiries and resolve complaints to maintain a positive brand reputation
- Train and coach employees to improve efficiency, sales techniques, and overall performance
- Oversee cash handling, POS transactions, and financial processes to ensure accuracy
- Implement upselling and cross-selling strategies to increase revenue
- Develop strong relationships with customers, enhancing loyalty and repeat business
Education
High School Diploma -
Lakeside High School
Lake Elsinore, CA06.2022
Skills
- Sales & Upselling Techniques
- Customer Service & Support
- Team Leadership & Training
- Cash Handling & POS Systems
- Negotiation & Persuasion
- Problem-Solving & Conflict Resolution
- Time Management & Organization
- Relationship-Building & Client Retention
- Phone & Email Communication
- Microsoft Excel
Certification
Driver's License, Valid in the U.S.
Timeline
Manager
Farmer Boys Restaurant
08.2021 - Current
High School Diploma -
Lakeside High School