Resident Advisor
Smash Academy
Chicago, IL
07.2022 - 07.2022
- Enforced policies and safety standards through building and room rounds.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Supported personal needs of residents dealing with diverse conditions.
- Assisted students in handling tough situations to resolve problems.
