Jamari Peoples
Dallas,TX
Summary
Dynamic leader with proven expertise in management and customer service honed at Take 5 Car Wash and other notable companies. Excelled in streamlining operations, enhancing team performance, and boosting customer satisfaction. Skilled in Microsoft Office and adept at conflict resolution, consistently achieving and surpassing sales targets. Demonstrates a strong ability to mentor teams towards achieving operational excellence with a keen focus on safety and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Car Wash Assistant Manager
Take 5 Car Wash
McKinney, TX
01.2024 - Current
- Engage customers Daily
- Inventory, stock, Maintain and sell Branded products & services
- Manage customer membership Enrolments
- Manage & Support Club Members with all account issues
- Manage the daily operations of the facility
- Oversee the training of Customer Service Associates and team members
- Mentor and Coach to effectively teach winning sales techniques
- Assist Managers with hiring and onboarding of new team members
- Monitor and control daily job percentages and preventative maintenance schedules
- Monitor, control, and troubleshoot chemical system daily to ensure proper function
- Ensure timely completion of daily, weekly, and monthly reporting
- Consistently and correctly uphold and enforce company policies and procedures
- Maintain all aspects of the property in clean and working order
- Safely and efficiently load every vehicle with clear hand signals and a smile
Logistics Travel Associate
Capstone Logistics, LLC
Petersburg, VA
11.2019 - 01.2024
- Operating powered equipment to include but not limited to electronic pallet jacks, forklifts, clampers and tow trucks, based upon customer's policies while maintaining the appropriate training and certification
- Maintain work orders and follow verbal and computer instructions regarding job assignments
- Constantly transport product from storage area to designated area
- Selects product in accordance with a predetermined picking order either by hand or assisted by equipment maintaining accurate records
- Follow all safety rules and maintain a safe working environment
- Experience with Collective, Vox ware, RF scanning or other aisle navigation tools
Residential Concierge
Stratton Amenities
Dallas, TX
11.2018 - 11.2019
- Greet and direct residents and visitors
- Consistently Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations
- Cultivate and retain cohesive relationships with residents, vendors and contractors
- Professional telephone etiquette and message delivery
- Accurately log guest packages, ensure timely delivery and perform package inventory audits
- Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security
- Assist in the scheduling and completion of all amenities’ requests including local transportation, residents’ move-ins, dinner reservations, pet walking, dry-cleaning pick-ups and drop-offs, event planning, grocery and package delivery, housekeeping, etc
- Walk the premises to ensure the highest standards are being met
- Perform all other duties as assigned
Material Manager Assistant / Construction Coordinator
TNT Contractors
Dallas, TX
09.2014 - 10.2018
- Record inventory data manually or on a computer or handheld electronic device
- Document discrepancies between inventory records and physical counts of stock
- Receive, count, and verify incoming orders
- Label stock items with labelling equipment such as identification tags or stamps
- Pack and unpack items for storage in stockrooms or warehouses
- Operate machinery for moving stock items
- Process shipping requests, requisitions, or purchase orders
- Distribute products or materials to warehouse shelves and/or co-workers
- Assist and direct other stock workers in their daily duties
- Coordinate with co-workers to accomplish large tasks efficiently
- Process damaged or defective stock per company protocol
- Report malfunctioning or damaged stock-handling equipment to management
- Maintain accurate records of purchase orders and requisitions
- Prepare documents and reports for transactions or regulatory compliance
- Comply with safety regulations for moving heavy objects and using machinery
- Keep the stock room neat and orderly
- Inventory stock of materials, supplies, parts, and merchandise
- Deliver orders to job sites
- Assisted in equipment installs if necessary
- Inspected job sites for punch list items
- Ensure punch list items are completed before turning over space to the customer
- Ensure the scope of work is met according to plans
- Ensure deadlines are met and within budget
Education
High school or equivalent -
Hebron High School
Carrolton, TX05.2017
Bachelor of Arts - Business
Langston University
Langston, OKSkills
- Management
- Warehouse experience
- Sales
- Cash handling
- PowerPoint
- Organizational Skills
- Hi-Lo
- Janitorial experience
- Training & development
- Server
- Microsoft Office
- Retail sales
- Computer skills
- Inventory management
- RF Scanner
- Materials handling
- Supervising experience
- POS
- Order picker
- Microsoft Excel
- Forklift
- Cash register
- Cherry picker
- Bilingual
- Fast learner
- Customer Service
- Kitchen experience
- Customer service
- Car wash
- Training
- Dealership experience
- Pallet Jack
- Heavy equipment operation
- Time management
- Communication skills
- Organizational skills
- Sales monitoring
- Budget assistance
- Business development
- Recruiting and interviewing
- Workload management
- Conflict resolution
- Recruitment and hiring
- Team leadership
- Negotiation
- Staff development
- Orientation and training
- Policy enforcement
Certification
- Pallet Jack Certification
- Food Handler Certification
- Driver's License
- Forklift Certification
Previous Companies
- Nissan Motors
- Home Depot
- Sysco
- Lowes
- ALDI
- Publix
Affiliations
- Sober Youth Ambassador
- Alpha Scholars Ambassador.
- Freemason Affiliate
Accomplishments
- Top sales associate.
- Top Product Selector.
- Top stocker.
References
References available upon request.
Timeline
Car Wash Assistant Manager
Take 5 Car Wash
01.2024 - Current
Logistics Travel Associate
Capstone Logistics, LLC
11.2019 - 01.2024
Residential Concierge
Stratton Amenities
11.2018 - 11.2019
Material Manager Assistant / Construction Coordinator
TNT Contractors
09.2014 - 10.2018
High school or equivalent -
Hebron High School
Bachelor of Arts - Business
Langston University
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