Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
Generic

Jamari Shuman

Decatur,GA

Summary

Experienced with conducting thorough vehicle performance tests and evaluations. Utilizes detailed reporting and feedback to improve vehicle safety and quality. Knowledge of mechanical systems and ability to identify and diagnose potential issues.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Dedicated Team Leader with expertise in quality assurance initiatives, issue resolution and interpersonal communication. Proficient with project management, personnel training and production scheduling. Sets example for work ethic, punctuality and quality.

Professional safety specialist prepared to elevate workplace safety standards. Skilled in risk assessment, hazard prevention, and regulatory compliance. Strong focus on team collaboration and achieving results, adaptable to changing needs. Known for reliability and effective communication in high-stress environments.

Overview

5
5
years of professional experience

Work History

Catering Delivery Driver

Sky Cafe
01.2025 - Current
  • Participated in team meetings to discuss strategies for improving overall service quality and delivery performance.
  • Supported fellow drivers during peak times by picking up additional shifts or covering absences when needed.
  • Enhanced customer satisfaction by ensuring timely delivery of catering orders to various Aircraft and Terminals.
  • Safely operated catering trucks around the Atlanta airport.
  • Inspected load security and checked for damages.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Cargo Handler

Unifi Aviation
09.2023 - 01.2025
  • Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
  • Safeguarded material transfers and storage of various mission-capable parts and sensitive, highly visible cargo.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced errors.
  • Safely and effeicently transported cargo to and from the cargo areas and to the differnt terminals on the ramp.
  • Safely operate Tugs and baggage carts.
  • Completed safe and timely specialty handling services such as inspections and special cargo management.
  • Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.

Technical Support Team Lead

Walmart
03.2021 - 08.2023
  • Offered training and support to keep team members motivated and working toward objectives.
  • Collaborated with management team to implement new work procedures or policies.
  • Held Weekly group meetings to discuss any problems that may have occurred during the week and to ensure everyone was able to address any concerns they had.
  • Completed daily quality assurance duties to provide feedback for improvements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Enhanced customer satisfaction by promptly addressing technical issues and providing effective solutions.
  • Conducted regular performance evaluations for team members, providing constructive feedback and guidance on professional growth opportunities.

Fueling Agent

Unifi Aviation LLC
01.2022 - 02.2023
  • Communicated with flight dispatch personnel regarding incoming or outgoing aircraft.
  • Inspected aircraft components and equipment for cracks, breaks and leaks.
  • Refueled aircraft using hoses connected to fuel trucks.
  • Applied fluid to aircraft surfaces to remove ice.
  • Complied with regulations, contract documents and safety measures.
  • Understood and followed oral and written directions.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Reviewed work orders and discussed with supervisors.
  • Effectively fueled aircraft in accordance with the fuel load release.
  • Safely fuel aircraft with I-Nop fuel gauge via over-wing fueling.
  • Worked with other coworkers to get planes out on time.
  • Maintained a safe and pleasant working environment with the help of the team.
  • Improved fueling efficiency by implementing streamlined processes and procedures.
  • Continuously monitored supply levels, effectively managing inventory for optimal availability and cost control.

Customer Service Associate

Walmart
02.2020 - 03.2021
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Addressed inquiries, resolved customer issues and managed customer relations.

Education

Dual Enrollment Certificate - Business

Savannah Technical College
Savannah, GA
05-2022

High School Diploma -

Jenkins High School
Savannah, GA
05-2022

Associate of Science - Web Development

Savannah Technical College
Savannah, GA
05-2023

Skills

  • Decision-making
  • Microsoft Office
  • Customer service
  • Conflict resolution
  • Flexible schedules
  • Team building
  • Communication
  • Reliable & trustworthy
  • Multitasking
  • Active listening
  • Verbal and Written Communication
  • Time Management

  • MS Office
  • Able to work overtime
  • Safe driving
  • Punctuality
  • Heavy lifting
  • Vehicle handling expertise
  • Strong communication skills
  • Team collaboration
  • Continuous learning mindset
  • Technical troubleshooting
  • Technical support
  • Product troubleshooting

Education and Training

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Timeline

Catering Delivery Driver

Sky Cafe
01.2025 - Current

Cargo Handler

Unifi Aviation
09.2023 - 01.2025

Fueling Agent

Unifi Aviation LLC
01.2022 - 02.2023

Technical Support Team Lead

Walmart
03.2021 - 08.2023

Customer Service Associate

Walmart
02.2020 - 03.2021

Dual Enrollment Certificate - Business

Savannah Technical College

High School Diploma -

Jenkins High School

Associate of Science - Web Development

Savannah Technical College
Jamari Shuman