DAIJAH MACK
Washington,DC
Summary
Social work professional experienced in tackling challenges and applying conflict resolution to achieve positive outcomes. Brings skills in helping others, knowledge of services and background with intervention plans. Looking to put knowledge and abilities to good use in supportive position focused on helping others.
Overview
5
5
years of professional experience
1
1
Certification
Work History
School Behavioral Health Coordinator
District Of Columbia Public Schools
08.2023 - Current
- Support the integration of mental health partners into the school's mental health team and process
- Establish relationship and consistent communication schedule with mental health partner Clinical Supervisor and DBH Clinical Specialist
- Collect universal referral forms and review with MTSS coordinator
- Hold School Mental Health team meetings every two weeks to discuss referrals, triage, and assign cases.
- Update Frontline Referral tracker
- Review School Work Plan quarterly to discuss progress and make edits as necessary
- Attend monthly School Behavioral Health Coordinator meetings
Student Resource Coordinator
District Of Columbia Public Schools, DCPS
11.2022 - Current
- Creates and maintains a safe, positive, and instructionally-focused learning environment
- Collaborates with teachers about specific content and lesson plans to ensure continuity in instruction
- Provides behavioral and social emotional support, instruction, and skill building to support students' needs
- Monitors individual student progress; and refers to other school support staff as needed
- Regularly and proactively communicates with families, teachers, and other school staff about individual student needs and progress
- Regularly assesses and tracks progress of individual students and overall program using various computer programs and stools; and regularly analyzes and presents data to school leadership and the school community
- Maintains cooperative, respectful, and supportive relationship with colleagues
- Applies deep content knowledge, and relevant expertise to DCPS projects and general operations; advises staff in specific area of focus; and help build competency in others.
Social Worker
Christ Child Society: Queen's On The Rise Program
11.2022 - 06.2023
- Provide mentoring, coaching, academic and social support to current middle & high school participants
- Collaborate with parents, students, high school personnel and other community-based supports to address transition obstacles and provide solutions
- Begin goal setting for post-graduation years (e.g., high education, formalized job training, employment)
- Provide high school course selection advice in support of post-graduation goals
- Maintain close contact with all high school participants, their families, counselors, and teachers
- Establish institutional partnerships with local colleges, universities, community colleges, training programs, and employers to assist with transition from high school to college, training, and career
- Assist with employment, training, and college applications and financial aid forms
- Offer counseling services and financial literacy education to participants and their families
Communications Clerk
University Of Maryland Capital Region Hospital
11.2020 - 01.2023
- Operated switchboard and routed incoming calls to appropriate departments.
- Announced important information and emergency notifications over PA system.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for department.
- Utilized EPIC system to securely review patients information, document specific hospital codes, and communicate with physicians and other staff.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Followed document protocols to safeguard confidentiality of patient records.
- Responded to inquiries by directing calls to appropriate personnel.
Program Coordinator
Christ Child Society: Girls On The Rise Program
09.2021 - 11.2022
- Provide individualized guidance to Girls on the Rise participants, in collaboration with families, to ensure success in middle, high school, and beyond
- Work in conjunction with day to day after school program staff to integrate transition activities into after school activities
- Work closely with participants parents and families to establish trusting relationships and to orient participants to and guide them through the transition program
- Establish relationships with local schools (elementary/middle, secondary and colleges) to provide transition opportunities and avenues for participants
- Discuss high school goals and choices with middle school participants and their families
- Facilitate discussions with transition groups about transition process, feelings about change, potential transition obstacles and solutions
- Interview clients, families, or groups to assess situations, limitations and issues and implement services to address needs
- Help clients develop new coping mechanisms and techniques to drive behavior modification
- Maintain record of daily individual activities, behaviors and pertinent incidents for patient analysis and assessment
- Encourage socialization and engagement through therapy, music therapy and social activities.
Child Support Specialist
Department of Human Services
01.2020 - 09.2021
- Obtained, verifies, and analyzes information from custodial and non-custodial parents, employers, financial institutions, private and governmental resources, health insurance carriers and others
- Negotiated voluntary agreements for payment of child support and liquidation of arrears with custodial and non-custodial parents in accordance with State regulations and guidelines
- Initiated and prepares a variety of documents for administrative or court hearings, such as support payment modifications, wage withholdings, earnings assignments, interstate transmittals, subpoenas, bench warrants and show cause orders to collect current or past due child support payments
- Prepared and reviews case records to ensure validity of information to be presented in court by legal services attorney
- Maintained and updates case records by using automated systems and case folder documents
- Responded to inquiries from custodial and non-custodial parents, employers, courts, public officials, attorneys, other State agencies and out-of-state agencies to resolve issues related to child support cases.
MSW Intern
Christ Child Society: Girls On The Rise Program
09.2020 - 04.2021
- Helped clients to identify challenges and set goals
- Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration
- Maintained records for weekly virtual instructional activities
- Provided insight and ideas to promote client growth
- Helped to integrate clients in local community by teaching important social skills.
MSW Intern
Center For Therapeutic Concepts
09.2019 - 05.2020
- Completed diagnostic assessments and treatment plans of diverse populations with mental health issues and co-occurring disorders utilizing clinical forms and DSM-5
- Collaborated with clients in formulating goals and objectives and developing the care coordination plan based on client's strengths, employing motivational interviewing techniques and strengths-based care
- Conducted individual and family counseling sessions using evidence-based interventions including motivational interviewing, cognitive behavioral therapy, problem solving and solution focused strategies.
Care Coordinator Specialist
Preventive Measures DC
11.2018 - 12.2019
- Worked closely with clinical manager to ensure data base of client's on-going needs
- Scheduled clients for therapy sessions and medication management
- Verified client insurances utilizing Department of Behavioral Health's insurance portal
- Completed prior authorizations for clients for medication approvals
- Engaged with Community Support Workers to provide client support
- Assigned new clients to Community Support Workers
- Received telephone calls and visitors
- Provided exceptional customer service to include communicating with clients, clinical staff, and Department of Behavioral Health
- Assisted clients with gathering documentation needed to apply for various state benefits and resources
- Reviewed and fulfilled request for medical records and release of medical information from clients, other state agencies, and care providers.
Education
Master of Social Work -
Morgan State University
Baltimore, MD05.2021
Bachelor of Science - undefined
Bowie State University
Bowie, MD05.2018
Skills
- Case Management
- Diagnostic Assessments
- Treatment Plans
- Legal/Court Processes
- Document Preparation
- Life Skills Development
- Mental Health Referrals
- Family Collaboration
- School Community Relations
- Social Skills Group Leadership
Certification
- Licensed Graduate Social Worker, Washington D.C
- Certified Clinical Trauma Professional
Affiliations
- Delta Sigma Theta Sorority Incorporated
Timeline
School Behavioral Health Coordinator
District Of Columbia Public Schools
08.2023 - Current
Student Resource Coordinator
District Of Columbia Public Schools, DCPS
11.2022 - Current
Social Worker
Christ Child Society: Queen's On The Rise Program
11.2022 - 06.2023
Program Coordinator
Christ Child Society: Girls On The Rise Program
09.2021 - 11.2022
Communications Clerk
University Of Maryland Capital Region Hospital
11.2020 - 01.2023
MSW Intern
Christ Child Society: Girls On The Rise Program
09.2020 - 04.2021
Child Support Specialist
Department of Human Services
01.2020 - 09.2021
MSW Intern
Center For Therapeutic Concepts
09.2019 - 05.2020
Care Coordinator Specialist
Preventive Measures DC
11.2018 - 12.2019
Master of Social Work -
Morgan State University
Bachelor of Science - undefined
Bowie State University
- Licensed Graduate Social Worker, Washington D.C
- Certified Clinical Trauma Professional
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