Jamaria Harris
Summary
Experience team lead and customer service specialist with experience in the hospitality industry responding to customer inquiries and managing team members. Knowledgeable and dedicated team player with an outgoing, positive demeanor and proven skills in establishing rapport with clients and contributing to company success. Articulate, experience management skills energetic and results-oriented with exemplary passion for developing relationships, mentoring, cultivating partnerships, and growing businesses.
Overview
8
8
years of professional experience
Work History
Production Operator
Heiche Surface Technology
05.2023 - Current
- Used equipment properly to avoid workplace hazards or injuries.
- Supported production needs by performing routine tasks using standard procedures and equipment.
- Inspected final products for defects and flaws using proper QA procedures.
- Displayed good knowledge of safe operating and emergency procedures development and implementation.
- Inspected final products to assess compliance with quality standards and established tolerances.
Team Lead
Nitto Inc
02.2017 - 05.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Housekeeper
Ridgeview Health Services
03.2015 - 02.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Education
No Degree - Medical Assisting
Fortis Institute - Birmingham, Al
Birmingham, AL12.2023
High School Diploma -
Parrish High
Parrish, AL05.2012
Skills
- Logistics
- Project Requirements
- Supply Chain Distribution
- Equipment Repair
- Customer Service
- Active Listening
- Team Management
- Emotional Intelligence
- Adaptability
- Conflict Management
Timeline
Production Operator
Heiche Surface Technology
05.2023 - Current
Team Lead
Nitto Inc
02.2017 - 05.2023
Housekeeper
Ridgeview Health Services
03.2015 - 02.2017
No Degree - Medical Assisting
Fortis Institute - Birmingham, Al
High School Diploma -
Parrish High
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