Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Jamario Pettaway

Mobile,AL

Summary

Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's Restaurant
Mobile, AL
01.2019 - Current
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained an organized work area to ensure efficient operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Packed fast food products in approved containers, cups, and bags.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Upheld high standards of productivity and quality in operations.
  • Resolved customer complaints in a professional manner.
  • Drove team success by quickly completing assigned tasks.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Crew Member

Bojangles' Famous Chicken 'n Biscuits
Mobile, AL
01.2017 - 01.2019
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Maintained an organized work area to ensure efficient operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
  • Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Maintained safe food handling practices to prevent germ spread.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Packed fast food products in approved containers, cups, and bags.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Upheld high standards of productivity and quality in operations.
  • Brewed and served coffee and tea with preferred add-ins.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Assembled and served meals according to specific guest requirements.
  • Tailored orders to address customer allergies and gluten concerns.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Scrubbed and polished counters to remove debris and food.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Served food quickly for positive guest experiences.
  • Adhered to health department regulations regarding food handling procedures.
  • Identified needs of customers promptly and efficiently.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Operated equipment and machinery according to safety guidelines.

Education

High School Diploma -

C.F Vigor High School
Mobile, AL
05-2014

Some College (No Degree) - Computer Science

ITT Technical Institute
Mobile, AL

Skills

  • Cooking
  • Drive-thru operations
  • Tool and equipment use
  • Safety awareness
  • Interactive communication skills
  • Landscaping and groundskeeping
  • Machine operations
  • Leadership qualities
  • Health code compliance
  • Workplace safety
  • Self-discipline
  • Customer service
  • Attention to detail
  • Sanitizing
  • Positive company representation

Languages

English
Professional

Certification

  • Food Service Certified

References

References available upon request.

Timeline

Crew Member

McDonald's Restaurant
01.2019 - Current

Crew Member

Bojangles' Famous Chicken 'n Biscuits
01.2017 - 01.2019

High School Diploma -

C.F Vigor High School

Some College (No Degree) - Computer Science

ITT Technical Institute

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Jamario Pettaway