Diligent Desired Position with solid background in winding operations. Demonstrates consistent attention to detail and adherence to safety protocols. Proven ability to maintain and repair winding equipment while efficiently meeting production deadlines.
Overview
8
8
years of professional experience
Work History
WINDER B (Stator Wind)
GE Vernova
Schenectady, NY
11.2025 - Current
Specialized in winding techniques, encompassing brazing, insulating, blocking, wedging, and assembly to enhance product integrity.
Achieved successful assembly of new rotors and stators, contributing to improved product quality. Refurbished service units, resulting in extended operational lifespan and enhanced customer satisfaction.
Contributed to generator manufacturing through hands-on assembly of components and precision machining activities.
WINDER C (TAPING)
GE Vernova
Schenectady, NY, USA
04.2025 - 11.2025
Bar Curing Process where one tapes the bar before going into the autoclave, done by bar machine and manual processes
Reading and comprehending instructions and following established procedures
Collecting all material and equipment needed to begin the process
Selecting or modifying components according to measurements and specifications
Maintaining equipment in good condition
Reporting on issues, malfunction or defective parts
Team Leader
SUPER TTEC
Malta, NY, USA
02.2023 - 03.2025
Oversee the Lead Associates and Customer Service Representatives (CSRs), and the daily activities of the program
Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your Team
Motivate and mentor your team with your open, honest manner and in providing feedback and acknowledging a job well done
Utilize performance management processes to supervise, coordinate and schedule the activities of direct reports
Analyzing performance data to develop employee action plans
Call Center Environment
Team Leader
SUPER TTEC
Malta, NY, USA
02.2023 - 03.2025
Oversee the Lead Associates and Customer Service Representatives (CSRs), and the daily activities of the program
Coach associates to ensure achievement of company and client goals while addressing employee related issues and coordinating training on new or revised information relating to services, products or processes of projects
Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your Team
Motivate and mentor your team with your open, honest manner and in providing feedback and acknowledging a job well done
Utilize performance management processes to supervise, coordinate and schedule the activities of direct reports
Analyzing performance data to develop employee action plans
Call Center Environment
Junior director of operations
CrossTown Solutions
Brooklyn, NY, USA
09.2021 - 01.2023
Demonstrated basic customer service and relationship building skills.
Demonstrated professionalism and compliance while being able to build and maintain relationships, and understand the basic direct marketing and sales skill set.
Conducted several first and second round interviews on a daily basis with the means to find the best Candidate for the appropriate position.
Teaching and training-professional development, compliance, client representation, industry and product knowledge, residential marketing and sales presentations, territory management & relationship building
Oversaw & organize multiple business trips
Worked with several Top Fortune 500 companies such as Verizon, AT&T, Frontier, Nestle, Etc…
Junior director of operations
CrossTown Solutions
Brooklyn, NY, USA
09.2021 - 01.2023
Demonstrated basic customer service and relationship building skills.
Demonstrated professionalism and compliance while being able to build and maintain relationships, and understand the basic direct marketing and sales skill set.
Conducted several first and second round interviews on a daily basis with the means to find the best Candidate for the appropriate position.
Teaching and training-professional development, compliance, client representation, industry and product knowledge, residential marketing and sales presentations, territory management & relationship building
Oversaw & organize multiple business trips
Worked with several Top Fortune 500 companies such as Verizon, AT&T, Frontier, Nestle, Etc…
Shift Supervisor
Rockin Jump Trampoline Park
Yonkers, NY, USA
03.2018 - 08.2019
Set up promotional displays and equipment for special events and activities
Trained new recreation attendants on safety procedures and customer service tactics
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs
Monitored guests and enforced rules, maintaining safety for visitors and staff
Evaluated employee performance and coached and trained to improve weak areas
Maintained compliance with company policies, objectives, and communication goals
Shift Supervisor
Rockin Jump Trampoline Park
Yonkers, NY, USA
03.2018 - 08.2019
Set up promotional displays and equipment for special events and activities
Trained new recreation attendants on safety procedures and customer service tactics
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies
Oversaw refreshments counter, selling food items to customers and maintaining sufficient stock of products and supplies to meet expected needs
Monitored guests and enforced rules, maintaining safety for visitors and staff
Evaluated employee performance and coached and trained to improve weak areas
Maintained compliance with company policies, objectives, and communication goals
Education
Computer Forensics Certification - undefined
The College Of Westchester
05.2019
High School Diploma - undefined
Charles E. Gorton
02.2019
Skills
Stator winding techniques
Brazing and soldering
Insulation procedures
Component assembly
Equipment maintenance
Team leadership
Process optimization
Quality assurance practices
Technical troubleshooting
Safety compliance standards
Instruction comprehension
Training and development
Activities
Owns An Exotic Cattery, Name PlugBengalz, where we specialize in breeding and the handling of Bengal Cats. A hybrid cat breed, that comes from the Asian Leopard Cat. A Small wild cat native, to South, Southeast, and East Asia.