Highly-skilled Chief Operations Officer with extensive experience overseeing operations and employees. Dedicated to promoting the company culture and enhancing brand awareness to increase client bases and profitability. Accomplished Chief Operations Officer skilled at designing and implementing operations.
Overview
5
5
years of professional experience
Work History
Executive Director of Operations
Better Home Improvement Group Llc
05.2019 - Current
Improved operational efficiency by streamlining processes and implementing innovative strategies.
Led cross-functional teams for successful project completion and timely delivery of key initiatives.
Developed long-term strategies to drive continuous improvement in operations, resulting in increased revenue and reduced costs.
Managed budgets, forecasts, and financial reporting to ensure optimal resource allocation while maintaining fiscal responsibility.
Mentored employees for professional growth, fostering a high-performing culture that consistently achieved results.
Reduced turnaround time on critical projects by prioritizing tasks based on urgency and impact potential, expediting decision-making processes as needed.
Met customer service standards and expectations consistently by effectively communicating and actively listening.
Interacted well with customers to build connections and nurture relationships.
Trained new employees on proper protocols and customer service standards.
Journeyman Carpenter
Better Home Improvement Group Llc
05.2019 - Current
Improved project efficiency by effectively managing carpentry tasks and maintaining a well-organized worksite.
Completed projects on time and within budget through meticulous planning and efficient task execution.
Increased client satisfaction with high-quality craftsmanship in residential and commercial construction projects.
Enhanced safety measures by consistently adhering to industry guidelines, reducing workplace accidents significantly.
Conducted detailed measurements and calculations for accurate material estimation, minimizing waste during construction.
Skilled in reading blueprints, schematics, and specifications to ensure accurate construction according to design plans.
Implemented cost-saving measures by sourcing materials from various suppliers, negotiating better prices without compromising quality.
Efficiently managed multiple projects simultaneously while ensuring timely completion of each assignment within deadlines set forth by clients or supervisors.
Education
Associates - Industrial Electronics Technology
Ferris State University
Big Rapids, MI
06.1997
Skills
Team Leadership
Performance Measurement
Cross-functional Collaboration
Management
Timeline
Executive Director of Operations
Better Home Improvement Group Llc
05.2019 - Current
Journeyman Carpenter
Better Home Improvement Group Llc
05.2019 - Current
Associates - Industrial Electronics Technology
Ferris State University
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