Summary
Overview
Work History
Education
Skills
Timeline
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Jamarr Ward

Schenectady ,NY

Summary

Dedicated security professional with 11 years of experience in team leadership and crowd management. Expertise includes mentoring new security officers and ensuring compliance with gaming regulations. Proven contributions to enhancing customer satisfaction and safety protocols.

Highly skilled Casino Security Officer with comprehensive knowledge of surveillance systems and casino security protocols. Demonstrated ability to maintain a secure environment through effective communication and conflict resolution skills. Known for providing outstanding customer service while maintaining high standards of safety and security. Proven success in identifying potential risks, managing incidents professionally, and training staff on security procedures.

Overview

24
24
years of professional experience

Work History

Casino Security Officer

Caesars Entertainment/ Caesars Palace Casino
05.2015 - 06.2024
  • Ensured compliance with gaming regulations, conducting thorough investigations of suspected violations and submitting detailed reports to management.
  • Maintained a safe environment for patrons and staff by promptly addressing any conflicts or disturbances that arose during daily operations.
  • Monitored premises to ensure safety of employees and guests, addressing potential hazards and upholding protocols of the casino and the security department.
  • Provided excellent customer service by addressing patron concerns professionally while upholding the integrity of casino policies and procedures.
  • Collaborated with local law enforcement during investigations, supplying critical information and support for efficient resolutions.
  • Assisted in the training and development of new security officers, sharing best practices to ensure consistent performance across the team.
  • Engaged in professional development opportunities to enhance knowledge of industry trends and best practices in casino security operations.

Arena Football Player

AFL
01.2000 - 07.2016
  • Played 16 years within 8 different teams in Arena Football..
  • Demonstrated drive and determination to achieve personal and team objectives, and contributing to overall team success.
  • Maintained drive and determination to obtain personal and team objectives and goals.
  • Volunteered for charitable events and supported a positive public team image.
  • Developed strong rapport with teammates, fostering a supportive environment that encouraged collaboration on and off the field.
  • Strengthened relationships between players off-the-field through organizing bonding activities that fostered camaraderie among teammates.
  • Organized bonding activities that strengthened relationships among players, fostering a supportive and collaborative team culture.
  • Competed in Arena Football for 16 years across 8 different teams, gaining extensive experience in the sport. within 8 different teams in Arena Football..
  • Transitioned into coaching roles later in my career, specifically as an offensive line coach in Arena Football... ive coach in Arena Football as an offensive line coach.

Security Event Staff Supervisor

Triton
10.2012 - 08.2014
  • Coordinated information distribution for functions and events to ensure smooth operations.
  • Trained and supervised event staff to complete tasks on time.
  • Supported event manager in meeting revenue goals for events and catering through effective collaboration.
  • Assisted event manager in achieving revenue goals set for events and catering.
  • Developed strong relationships with clients, leading to increased repeat business and referrals.
  • Trained and supervised event staff to ensure timely completion of tasks and enhance event execution.
  • Maintained up-to-date information for events and functions to support smooth operations.

Security Supervisor

Century Security & Event Staffing
07.2004 - 08.2012
  • Conducted regular patrols of the facility to detect and deter security threats.
  • Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
  • Monitored alarm systems and CCTV footage to enable prompt attention and response.
  • Monitored alarm systems and responded promptly to alerts.
  • Enforced access control policies and visitor management procedures, securing the environment for employees and visitors.
  • Supervised and evaluated security staff performance, ensuring compliance with safety regulations and effective incident response.
  • Recorded incident reports with detailed accounts of occurrences.

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Education

Associate Degree - Social Studies Education

Merced College
Merced, CA

High School Diploma. - General Studies

Amsterdam High School
Amsterdam, NY

Business Administration

Morningside College
Sioux City, IA

Skills

  • Incident Reporting
  • Access Control
  • Security camera monitoring

Reliable and safety-focused professional with experience in security, warehouse distribution, manufacturing, and material handling Strong teamwork and safety record Additional warehouse and manufacturing experience

Pepsi distributing team 2 years Packaged products, wrapped pallets, operated powered lift equipment to stage deliveries

Coors Deluca Merchandising and distribution Rotated products, built displays, used pallet jacks

Sholley's, Merced CA Manufacturing, machine operator Produced plastic spouts for wine boxes and monitored machinery to keep production running

Save Mart Distribution Center, Merced, 3 years Handled packaged food products in a warehouse team environment

Caesars Entertainment Caesars Palace Casino, Las Vegas, Nevada Casino Security Officer May 2015 to June 2024 Maintained a safe environment, prepared incident reports, assisted with training, and followed all security procedures

Triton, Las Vegas, Nevada Security Event Staff Supervisor October 2012 to August 2014 Supervised staff and addressed customer concerns

Century Security and Event Staffing, Las Vegas, Nevada Security Supervisor July 2004 to August 2012 Supervised security personnel, patrolled facilities, monitored alarms and CCTV Arena Football League

AFL 2000 to 2016, multiple seasons Played for 8 teams across AF2 and Arena Football I Later served as offensive line coach, mentoring younger players

Timeline

Casino Security Officer

Caesars Entertainment/ Caesars Palace Casino
05.2015 - 06.2024

Security Event Staff Supervisor

Triton
10.2012 - 08.2014

Security Supervisor

Century Security & Event Staffing
07.2004 - 08.2012

Arena Football Player

AFL
01.2000 - 07.2016

Associate Degree - Social Studies Education

Merced College

High School Diploma. - General Studies

Amsterdam High School

Business Administration

Morningside College
Jamarr Ward