Summary
Overview
Work History
Education
Skills
Timeline
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Jamauri Bryan

Killeen ,TX

Summary

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Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

5
5
years of professional experience

Work History

Contractor

Express Staffing
04.2024 - 03.2025
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Collaborated with cross-functional teams to ensure seamless project execution and delivery.

Customer Service Representative

GC Services
06.2023 - 09.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.

Sales Associate

Best Buy
08.2022 - 04.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed returns, exchanges, and refunds under store policy..s, and discuss strategies for driving continuous improvement in individual and team performance.,

Food Waiter

KOGI BOWL
05.2020 - 11.2020
  • Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
  • Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
  • Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
  • Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.

Education

High School Diploma -

CHAPARRAL HIGH SCHOOL
Killeen, TX
05-2023

Skills

  • Attention to detail
  • Customer service
  • Time management
  • Problem-solving
  • Data entry
  • Microsoft Excel
  • Microsoft outlook

Timeline

Contractor

Express Staffing
04.2024 - 03.2025

Customer Service Representative

GC Services
06.2023 - 09.2024

Sales Associate

Best Buy
08.2022 - 04.2023

Food Waiter

KOGI BOWL
05.2020 - 11.2020

High School Diploma -

CHAPARRAL HIGH SCHOOL

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Jamauri Bryan