Ja'Maya Minor
Washington,DC
Summary
I am a highly motivated employee with a desire to take on new challenges. I have a strong work ethic, adaptability, and exceptional interpersonal skills. I adapt at working effectively unsupervised and quickly mastering new skills. I best thrive in situations that I feel can give me the opportunity to help me not only grow career-wise, but also in my personal life.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Washington, District of Columbia
12.2024 - Current
- Served high-quality beverages while ensuring excellent customer engagement and product recommendations.
- Maintained cleanliness and organization of work area to uphold operational standards.
- Operated coffee brewing equipment, ensuring optimal functionality and quality output.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Accurately handled cash transactions and processed payments swiftly.
- Restocked supplies and effectively managed inventory levels to meet demand.
- Managed daily morning rush of customers with efficient and composed service.
Night Monitor
Close Up Foundation
Alexandria, Virginia
10.2021 - 11.2024
- Supervised nightly activities, ensuring safety and adherence to regulations.
- Monitored participant behavior, addressing conflicts and maintaining a positive environment.
- Conducted regular checks of facilities, identifying maintenance needs and reporting issues.
- Assisted in the implementation of safety protocols for all night activities.
- Documented incidents and daily reports for internal review and improvement.
- Inspected common areas for cleanliness and safety hazards regularly throughout the shift.
Teacher's Assistant
Terri's Little Cookies
Washington, District of Columbia
07.2022 - 12.2023
- Assisted lead teacher in preparing lesson materials and activities for students.
- Supervised small groups of children during classroom and outdoor activities.
- Supported individualized learning by providing one-on-one assistance to students.
- Communicated effectively with parents about student progress and classroom events.
- Managed classroom supplies and maintained an organized learning environment.
- Implemented educational games to enhance student engagement and understanding.
- Collaborated with staff to create a positive and inclusive classroom atmosphere.
- Observed student behavior and reported concerns to the lead teacher promptly.
- Supervised children and participated with children in activities.
- Prepared lesson materials, bulletin board displays, exhibits, and demonstrations to assist teachers in classroom preparation.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Waitress/Host
Dennys Restaurant
Washington, District of Columbia
06.2021 - 11.2022
- Provided excellent customer service in a fast-paced dining environment.
- Took customer orders and relayed them accurately to the kitchen staff.
- Managed table assignments and ensured timely service for all guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new staff on restaurant procedures and service standards.
- Handled cash transactions and processed payments efficiently at the register.
- Collaborated with kitchen team to address special requests and dietary restrictions.
- Developed positive relationships with regular customers through friendly conversation.
- Took orders for food and drinks and delivered them to guests.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
Education
Some College (No Degree) - Clinical Psychology
Norfolk State University
Norfolk, VASkills
- Beverage preparation
- Customer engagement
- Inventory management
- Team collaboration
- Conflict resolution
- Safety protocols
- Effective communication
- Problem solving
- Customer service
- Time management
- Staff training
- Cleanliness
- Physical stamina
- Hospitality and accommodation
- Active listener
- Quality control
Affiliations
- I enjoy reading and writing as well as traveling
References
References available upon request.
Timeline
Barista
Starbucks
12.2024 - Current
Teacher's Assistant
Terri's Little Cookies
07.2022 - 12.2023
Night Monitor
Close Up Foundation
10.2021 - 11.2024
Waitress/Host
Dennys Restaurant
06.2021 - 11.2022
Some College (No Degree) - Clinical Psychology
Norfolk State University