Experienced Senior Associate with analytical and flexible approach to solving problems. Decisive leader driven to optimize processes and streamline operations for team efficiency.
Overview
2
2
years of professional experience
3
3
Certification
Work History
Senior Associate Delivery Lead
Madhive
New York, NY
09.2024 - Current
Organized meetings between stakeholders from different departments to discuss potential solutions or strategies.
Coordinated cross-functional teams in completing projects on time.
Managed team resources, including assigning tasks, monitoring progress, and ensuring deadlines were met.
Created dashboards using various tools, such as JIRA and Confluence, to track project progress and milestones.
Facilitated Scrum ceremonies, such as Sprint Planning, Daily Stand-Ups, Retrospectives and Reviews.
Acted as a servant leader to the development team by removing impediments and resolving conflicts.
Maintained product backlogs, ensuring that items are well defined and prioritized based on business value.
Tracked metrics related to sprint performance and identified areas of improvement for future sprints.
Associate Delivery Lead
Madhive
Newark, DE
08.2022 - 09.2024
.
Monitored progress of sprints, providing visibility into project status for stakeholders.
Assisted with release planning and coordinated efforts between multiple teams working on related projects.
Encouraged continuous process improvement initiatives through retrospectives.
Conducted demos of completed work at the end of each sprint cycle
Developed training materials to educate stakeholders about agile methodologies.
Identified risks associated with sprint goals and worked with the team to mitigate them.
Advanced Medical Support Assistant
Veteran Affairs Medical Center
Wilmington, DE
05.2017 - 11.2022
Assisted with the scheduling of patient appointments and follow-up visits.
Maintained accurate records of patient medical history, medications, test results, and other pertinent information in electronic health record system.
Provided support to physicians by entering orders into the computerized order entry system accurately.
Performed administrative tasks such as filing, faxing, photocopying and scanning documents.
Served as a liaison between patients and healthcare providers by providing information on policies, procedures, benefits and other relevant topics.
Education
Bachelor of Science - Public Health
Delaware State University
Dover, DE
12-2021
Skills
Software Development Tools: JIRA, Confluence
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Software Development Lifecycle
Scrum processes
Project Management
Risk Identification
Strategy planning
Certification
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Certified Professional - Business Agility Foundations (ICP-BAF)
Timeline
Senior Associate Delivery Lead
Madhive
09.2024 - Current
Associate Delivery Lead
Madhive
08.2022 - 09.2024
Advanced Medical Support Assistant
Veteran Affairs Medical Center
05.2017 - 11.2022
Bachelor of Science - Public Health
Delaware State University
Similar Profiles
Travis DunnTravis Dunn
Front-End Engineer at MadhiveFront-End Engineer at Madhive