Jamaya Irvin
Valdosta,GA
Summary
Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.
Overview
8
8
years of professional experience
Work History
Assistant Teacher
Childcare Network
04.2019 - Current
- Supported student physical, mental, and social development using classroom games and activities.
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Completed daily reports, meal count sheets, and attendance logs.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
- Collaborated with colleagues to develop cross-curricular lessons, promoting interdisciplinary learning among students.
Phlebotomy Trainer
Grifols Biomat USA
11.2022 - 02.2024
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Minimized patient discomfort during blood draws by utilizing proper tourniquet application, needle selection, and insertion techniques.
- Centrifuged blood samples as outlined in clinical protocols.
- Achieved successful venipunctures even in challenging situations such as pediatric or geriatric patients with difficult veins.
- Developed training materials to ensure consistent skill development among team members.
- Assisted new hires in adapting quickly to their roles through comprehensive orientation programs.
Customer Service Representative
ELEAD1ONE
08.2016 - 05.2017
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Science - Psychology And Sociology
Valdosta State University
Valdosta, GA12-2024
High School Diploma -
Valdosta High School
Valdosta, GA05-2017
Skills
- Lesson planning
- Adaptable to change
- Data entry
- Active listening
- Time management
- Ethical awareness
- Collaborative Problem-solving
Timeline
Phlebotomy Trainer
Grifols Biomat USA
11.2022 - 02.2024
Assistant Teacher
Childcare Network
04.2019 - Current
Customer Service Representative
ELEAD1ONE
08.2016 - 05.2017
Bachelor of Science - Psychology And Sociology
Valdosta State University
High School Diploma -
Valdosta High School