Jamayka Copeland
Louisville
Summary
Compassionate and motivated new graduate Registered Nurse (RN) with over a year of hands-on experience in mental health care, complemented by clinical training in medical-surgical, pediatric, and critical care settings. BLS certified and known for strong communication, empathy, and a commitment to providing safe, patient-centered, and evidence-based care.
Overview
5
5
years of professional experience
Work History
Registered Nurse Extern
UofL Peace Hospital
05.2024 - Current
- Practiced patient care by taking vital signs and providing wound care for patients.
- Assisted with activities of daily living by helping patients with bathing, changing clothes, eating, and daily hygiene tasks.
- Monitored and documented patient intake and output levels and reported concerns to care team.
- Prepared and administered medications in accordance with established protocols.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Fatality Search & Recovery
United States Air Force
08.2020 - Current
- Demonstrated exceptional communication skills by effectively resolving customer inquiries and complaints, resulting in a 98% customer satisfaction rating
- Implemented innovative strategies to streamline customer service processes, resulting in a 30% reduction in average handling time
- Collaborated with cross-functional teams to develop and deliver comprehensive training programs, enhancing the team's overall performance by 20%
Education
Associate Degree In Nursing - Nursing
Sullivan College of Nursing
06.2025
Skills
- Conflict resolution
- Active listening
- Negotiation techniques
- High quality service under pressure
- Clinical judgment
- Mental health care
Personal Information
- Date of Birth: 08/12/00
- Nationality: Two or more races
Timeline
Registered Nurse Extern
UofL Peace Hospital
05.2024 - Current
Fatality Search & Recovery
United States Air Force
08.2020 - Current
Associate Degree In Nursing - Nursing
Sullivan College of Nursing
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