Jamea Johnson
Syracuse,New York
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
Work History
Founder & CEO
Black Girls Garden
02.2023 - Current
- Built a positive organizational culture that fostered creativity, innovation, and staff engagement.
- Oversaw financial management activities such as budgeting, forecasting, and start up funding flow monitoring for improved financial stability.
- Championed continuous improvement efforts within the organization, streamlining operations for increased efficiency.
- Secured sufficient funds to cover business obligations by tracking expenses.
- Trained new interns for the organization, fostering a collaborative and high-performance work environment.
- Created organization's mission and vision statements for use by employees.
- Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Represented organization at industry conferences and events.
Congressional Intern
US Senator Kirsten E. Gillibrand
08.2023 - Current
- Played an integral role in scheduling appointments for the Senator by managing calendars efficiently.
- Created informative reports on county-specific topics that aided in crafting effective policy positions on key issues.
- Thoroughly researched issues and legislation.
- Built productive working relationships with fellow interns through collaborating on group assignments or projects within tight deadlines.
- Improved office efficiency by maintaining a well-organized filing system for internal documents and constituent inquiries.
- Demonstrated adaptability by performing various administrative tasks including answering phone calls, greeting visitors, and managing mail distribution systems.
- Coordinated logistics for special projects such as grant proposals or award nominations that benefited local communities directly.
- Cataloged newspaper articles and scanned into computer systems.
- Streamlined office workflow by updating contact databases regularly and monitoring incoming communications effectively.
- Participated in meetings with stakeholders and advocacy groups, strengthening relationships between Congress and community organizations.
- Enhanced legislative research skills by analyzing and summarizing proposed bills, amendments, and policy issues.
- Supported the drafting of correspondence for constituents, addressing their concerns and providing accurate information.
- Provided exceptional constituent service, addressing concerns with empathy and professionalism.
- Assisted legislative staff in tracking legislation and keeping abreast of developments on the House or Senate floor.
- Assisted staff with special projects and communications.
- Drafted articles, letters, reports and technical documents on policy and public affairs issues for publication.
- Managed office with two permanent staff and up to six interns.
Community Intervention Intern
FACES
01.2024 - Current
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within grassroots organizations, applying learned concepts from Disparities in Public Health course (PHP 309) directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with members of the community in-person to provide information via tabling, recruitment, events, and programs.
Shift Supervisor
Insomnia Cookies
09.2023 - 04.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
- Enforced company policies and regulations with employees.
- Helped store management meet standards of service and quality in daily operations.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Delivered successful training to more than thirty employees during tenure, educating on successful work processes and productivity strategies.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Analyzed sales figures and identified areas for improvement.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Monitored daily and weekly key performance indicators to maintain on-track status.
Patient Care Technician
Lighthouse Lodge Residential Care Facility
10.2021 - 01.2024
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Answered patient assistance calls, assessed needs, and offered qualified support.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Specialized Support
Intercultural Network At Tarrant County College
05.2022 - 08.2023
- Assessed student progress regularly, providing constructive feedback and modifying academic habits as needed.
- Established positive relationships with students to foster a supportive learning community.
- Collaborated with colleagues to develop interdisciplinary engagement plans, fostering a comprehensive learning and social experience.
- Designed engaging activities that encouraged critical thinking and problem-solving skills among students.
- Organized extracurricular activities that enriched the educational experience for students beyond the classroom setting.
- Promoted inclusivity within the college campus by incorporating multicultural content into workshops, events, and discussions.
Hostess
Chili's Grill & Bar
04.2021 - 06.2023
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Shift Lead
Six Flags Over Texas
01.2020 - 03.2021
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Supported upper management during critical decision-making processes by providing valuable insights based on firsthand experiences from shift operations.
Education
Bachelor of Science - Psychology
Syracuse University
Syracuse, NY05.2025
Associate of Arts - Psychology
Tarrant County College
Arlington, TX05.2023
High School Diploma -
International Leadership of Texas AGPHS
Grand Prairie, TX05.2021
Skills
- Teamwork and Collaboration
- Quick Learner
- Fast Learner
- Problem-Solving
- Interpersonal and Social Skills
- Creative and Resourceful
- Attention to Detail
- Client Relationships
- Professionalism and Etiquette
- Public Speaking
- Research and analysis
- Organizational Structuring
- Strategic Planning
- Visionary leadership
- Media Relations
- Proposal Writing
- Program evaluations
- Community relations mastery
- Legislative research experience
- ADL support
- Feeding Assistance
- Adaptable
- Professional Bedside Manner
- Patient Services
Timeline
Community Intervention Intern
FACES
01.2024 - Current
Shift Supervisor
Insomnia Cookies
09.2023 - 04.2024
Congressional Intern
US Senator Kirsten E. Gillibrand
08.2023 - Current
Founder & CEO
Black Girls Garden
02.2023 - Current
Specialized Support
Intercultural Network At Tarrant County College
05.2022 - 08.2023
Patient Care Technician
Lighthouse Lodge Residential Care Facility
10.2021 - 01.2024
Hostess
Chili's Grill & Bar
04.2021 - 06.2023
Shift Lead
Six Flags Over Texas
01.2020 - 03.2021
Bachelor of Science - Psychology
Syracuse University
Associate of Arts - Psychology
Tarrant County College
High School Diploma -
International Leadership of Texas AGPHS
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