Jameasa Lloyd
Oakpark,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Production Assembler
Amazon
Romulus, MI
03.2021 - 02.2024
- Demonstrated exceptional attention to detail while assembling intricate components, resulting in fewer defects and higher overall quality levels.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained a clean and organized workspace, allowing for efficient workflow and adherence to safety protocols.
- Improved production efficiency by assembling products according to established guidelines and quality standards.
Production Worker
FCA Group LLC
Sterling Heights, MI
01.2021 - 08.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Customer Service Representative
Teleperformance
Traverse City, MI
10.2019 - 04.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
TGI Fridays
Southfield, MI
11.2019 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
High School Diploma -
06.2015
Associate of Science - Central Processing Technician
06.2024 - 03.2025
Skills
- Workplace Safety
- Problem-solving abilities
- Customer Relations
- Critical Thinking
Timeline
Abcott Institute - Associate of Science, Central Processing Technician
06.2024 - 03.2025
Production Assembler - Amazon
03.2021 - 02.2024
Production Worker - FCA Group LLC
01.2021 - 08.2021
Customer Service Representative - TGI Fridays
11.2019 - 02.2020
Customer Service Representative - Teleperformance
10.2019 - 04.2020
Oak Park High School - High School Diploma,