Jamecha Ellison
Fort Mill,SC
Summary
Organized, and dependable candidate successful at managing multiple priorities with a positive attitude who brings a dedication to excellence and a calm demeanor. A team player trained in laboratory procedures, equipment maintenance, and inventory management. Supports lab operations with accurate documentation and organized spaces. A dedicated, skillful professional in handling complex issues, meeting strict deadlines, and adjusting to rapidly changing conditions. Displays a resourceful approach to challenges with an organized style, and also leverages Phlebotomy expertise to manage job functions. Excellent communicator with a focus on results.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Laboratory Technician
UNION CO. DIVISION OF PUBLIC HEALTH
Monroe, NC
07.2021 - Current
- Serves as a Laboratory Technician collecting and performing moderately-complex sample analysis by laboratory policies and Standing Operating Procedures.
- Trained new associates in laboratory procedures and standards.
- Responsible for specimen processing, test performance, and reporting test results. Testing performed includes CLIA waved labs, microscopy, hematology, urine chemistry, and water bacteriology for Environmental Health Services.
- Obtains blood sample collection via venipuncture and finger sticks following the proper order of draw.
- Obtains throat and nasal samples with appropriate swabs for viral and bacterial testing.
- Follows the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results.
- Maintains records demonstrating that proficiency testing samples are tested the same way as patient specimens.
- Adheres to the laboratory's quality control policies, documents all quality control activities, and performs instrument and procedural calibrations and maintenance.
- Collects and analyzes data to measure the effectiveness of quality control processes.
- Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
- Identifies problems that may adversely affect test performance or reporting of test results and correct the problems or notify the Lab Manager immediately.
- Identified and corrected issues to increase productivity and boost workflows.
- Documents all corrective actions are taken when test systems deviate from the laboratory's established performance specifications.
- Follow sharps and bio-hazardous waste disposal procedures safely. Completes quarterly state lab competencies and meets required annual CEUs successfully.
- Cleaned and sterilized tools and equipment to maximize the purity of specimens.
- Orders and stocks supplies, and maintains supply inventory.
- Liaised with vendors and end-users to uncover system optimization opportunities.
- Performs appropriately under stress and when confronted with persons acting under stress.
- Communicates clearly and effectively in person and by phone; uses tact, courtesy, and decorum to project a favorable image for the agency.
- Performs other related duties as assigned Outreach Community Services and WIC.
- Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
- Conducted clinical simulations and provided feedback for each student.
- Assigned students to patients based on students' learning objectives and patient needs.
Clinical Laboratory Supervisor
CORNERSTONE PEDIATRICS
Cary, NC
07.2018 - 10.2020
- Collects quality blood samples by way of venipuncture from newborns to 21 years of age
- Maintains proper documentation as the quality assurance program describes, including accessioning logs, test report logs, quality control logs, equipment records, and checklists.
- Performs specimen analysis of all chemistry, hematology, and immunology specimens
- Maintains adequate inventory of supplies and ensures that all supplies are viable before use in patient testing.
- Handles all ordering of medical supplies/equipment as needed for office
- Sends specimens to reference laboratories for any testing not performed in-house.
- Processes incoming orders for lab testing.
- Processes in-house and incoming results for charting & charts patient results in a timely manner.
- Assists in training new lab technicians in the phlebotomy area.
- Update and file all daily paperwork, lab logs, and maintenance logs.
- Arrange for transfusion of blood products when ordered by a physician.
- Performs testing under CLIA/COLA guidelines for personnel.
- Performs daily, weekly, and monthly instrument maintenance as indicated; Identifies troubleshooting procedures and calls technical services as needed.
- Records proper lot numbers of all controls, calibrators, and reagents.
- Implements and complies with safety, quality assurance & regulatory standards.
- Adheres to all OSHA compliance laws and Universal Precaution procedures; properly disposes of hazardous materials.
- Responsible for supporting the daily operations that relate to the reprocessing of instrumentation including decontamination, cleaning, assembly, packaging, and sterilizing instruments, trays, and equipment for the physicians.
- Examines equipment meticulously to ensure they are properly cleaned and sanitized.
- Prepares all necessary equipment and instruments for surgeries and procedures.
- Maintaining records of sterilized items and supplies for case cart preparation and delivery as well as the replacement of Operating Room supplies
- Maintains a high level of integrity by following all internal procedures and external regulatory processes.
- Maintains confidentially of all information related to patients and medical staff in accordance with HIPAA.
- Utilizes computer systems - LabCorp Beacon, Allscripts, (EMR) Lab Order Processing
Patient Services Representative/Phlebotomist
LabCorp
Raleigh, NC/Fayetteville, NC
09.2016 - 01.2018
- Collect quality blood samples by way of venipuncture; expedite critical testing results without compromising sample validity or quality assurance.
- Ensured smooth clinic and patient flow using proper time management
- Verified, updated, and processed Insurance for billing purposes and assist in resolutions.
- Managed and collected documentation to process lab orders, and perform drug screens, paternity, and hair follicle testing.
- Maintain compliance with all disinfectant, freezer, and refrigerator logs
- Comply with HIPPA Laws and Regulations & Federal guidelines set forth by CLIA
America Patient Service Representative/Floater
LabCorp
RockHill, SC/Huntersville, NC/Savannah, GA
07.2005 - 11.2014
- Collect quality blood samples by way of venipuncture; expedite critical testing results without compromising sample validity or quality assurance.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Verified insurance eligibility and coverage for patients.
- Managed patient registration process, confirming data accuracy and completeness.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Recommended service improvements to minimize recurring patient issues and complaints.
- Balanced deposits and credit card payments each day.
- Ensured smooth clinic and patient flow using proper time management
- Resolved billing inquiries and disputes in a timely fashion.
- Built and maintained positive working relationships with patients and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Maintained compliance with disinfectant, freezer, and refrigerator logs.
- Comply and adhere to HIPPA Laws and Regulations.
- Adhered to all safety/federal guidelines as set forth by CLIA.
Education
MEDICAL ASSISTANT CERTIFICATE - Health Science
York Technical College
Rock Hill, SC 05.2002
PHLEBOTOMY CERTIFICATE - Health Sciences
York Technical College
Rock Hill, SC08.2002
Associate of Arts -
York Technical College
Rock Hill, SC05.2023
Associate of Science - Health Information Technology
York Technical College
Rock Hill, SC08.2023
Skills
- Lab Supervision/Oversees staff of 12 MA
- Certified Phlebotomist
- Typing 45 WPM
- Biohazard Disposal Processes, and Chemical Handling
- Budgeting Proficiency
- Medical Laboratory Procedures
- Proficient knowledge of Medical Terminology
- Thorough understanding of CPT and ICD-10 Medical Coding
- Skilled in EMR, Beacon, MEDITECH, TOUCH, and CureMD software programs
- Laboratory Safety Protocols
- Supply Maintenance and Inventory Oversight
- Operate Microscope to analyze body fluids
- Interpersonal and Written Communication
- Proficient knowledge of Microsoft Word, PowerPoint & Outlook
- Effective Problem-Solving and Critical Thinking in areas of Patient care resulting in superior Customer Service and satisfaction
Certification
ASCP Certified Phlebotomist
- Certified Phlebotomist, Union County Division of Public Health - 11/2020-11/2023
Timeline
Laboratory Technician
UNION CO. DIVISION OF PUBLIC HEALTH
07.2021 - Current
Clinical Laboratory Supervisor
CORNERSTONE PEDIATRICS
07.2018 - 10.2020
Patient Services Representative/Phlebotomist
LabCorp
09.2016 - 01.2018
America Patient Service Representative/Floater
LabCorp
07.2005 - 11.2014
MEDICAL ASSISTANT CERTIFICATE - Health Science
York Technical College
PHLEBOTOMY CERTIFICATE - Health Sciences
York Technical College
Associate of Arts -
York Technical College
Associate of Science - Health Information Technology
York Technical College