Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jamecha Ellison

Jamecha Ellison

Fort Mill,SC

Summary

Organized, and dependable candidate successful at managing multiple priorities with a positive attitude who brings a dedication to excellence and a calm demeanor. A team player trained in laboratory procedures, equipment maintenance, and inventory management. Supports lab operations with accurate documentation and organized spaces. A dedicated, skillful professional in handling complex issues, meeting strict deadlines, and adjusting to rapidly changing conditions. Displays a resourceful approach to challenges with an organized style, and also leverages Phlebotomy expertise to manage job functions. Excellent communicator with a focus on results.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Laboratory Technician

UNION CO. DIVISION OF PUBLIC HEALTH
07.2021 - Current
  • Serves as a Laboratory Technician collecting and performing moderately-complex sample analysis by laboratory policies and Standing Operating Procedures.
  • Trained new associates in laboratory procedures and standards.
  • Responsible for specimen processing, test performance, and reporting test results. Testing performed includes CLIA waved labs, microscopy, hematology, urine chemistry, and water bacteriology for Environmental Health Services.
  • Obtains blood sample collection via venipuncture and finger sticks following the proper order of draw.
  • Obtains throat and nasal samples with appropriate swabs for viral and bacterial testing.
  • Follows the laboratory's procedures for specimen handling and processing, test analyses, reporting, and maintaining records of patient test results.
  • Maintains records demonstrating that proficiency testing samples are tested the same way as patient specimens.
  • Adheres to the laboratory's quality control policies, documents all quality control activities, and performs instrument and procedural calibrations and maintenance.
  • Collects and analyzes data to measure the effectiveness of quality control processes.
  • Follow the laboratory's established policies and procedures whenever test systems are not within the laboratory's established acceptable levels of performance.
  • Identifies problems that may adversely affect test performance or reporting of test results and correct the problems or notify the Lab Manager immediately.
  • Identified and corrected issues to increase productivity and boost workflows.
  • Documents all corrective actions are taken when test systems deviate from the laboratory's established performance specifications.
  • Follow sharps and bio-hazardous waste disposal procedures safely. Completes quarterly state lab competencies and meets required annual CEUs successfully.
  • Cleaned and sterilized tools and equipment to maximize the purity of specimens.
  • Orders and stocks supplies, and maintains supply inventory.
  • Liaised with vendors and end-users to uncover system optimization opportunities.
  • Performs appropriately under stress and when confronted with persons acting under stress.
  • Communicates clearly and effectively in person and by phone; uses tact, courtesy, and decorum to project a favorable image for the agency.
  • Performs other related duties as assigned Outreach Community Services and WIC.
  • Trained students in industry-leading sanitation and hygiene protocol to improve career readiness.
  • Conducted clinical simulations and provided feedback for each student.
  • Assigned students to patients based on students' learning objectives and patient needs.

Clinical Laboratory Supervisor

CORNERSTONE PEDIATRICS
07.2018 - 10.2020
  • Collects quality blood samples by way of venipuncture from newborns to 21 years of age
  • Maintains proper documentation as the quality assurance program describes, including accessioning logs, test report logs, quality control logs, equipment records, and checklists.
  • Performs specimen analysis of all chemistry, hematology, and immunology specimens
  • Maintains adequate inventory of supplies and ensures that all supplies are viable before use in patient testing.
  • Handles all ordering of medical supplies/equipment as needed for office
  • Sends specimens to reference laboratories for any testing not performed in-house.
  • Processes incoming orders for lab testing.
  • Processes in-house and incoming results for charting & charts patient results in a timely manner.
  • Assists in training new lab technicians in the phlebotomy area.
  • Update and file all daily paperwork, lab logs, and maintenance logs.
  • Arrange for transfusion of blood products when ordered by a physician.
  • Performs testing under CLIA/COLA guidelines for personnel.
  • Performs daily, weekly, and monthly instrument maintenance as indicated; Identifies troubleshooting procedures and calls technical services as needed.
  • Records proper lot numbers of all controls, calibrators, and reagents.
  • Implements and complies with safety, quality assurance & regulatory standards.
  • Adheres to all OSHA compliance laws and Universal Precaution procedures; properly disposes of hazardous materials.
  • Responsible for supporting the daily operations that relate to the reprocessing of instrumentation including decontamination, cleaning, assembly, packaging, and sterilizing instruments, trays, and equipment for the physicians.
  • Examines equipment meticulously to ensure they are properly cleaned and sanitized.
  • Prepares all necessary equipment and instruments for surgeries and procedures.
  • Maintaining records of sterilized items and supplies for case cart preparation and delivery as well as the replacement of Operating Room supplies
  • Maintains a high level of integrity by following all internal procedures and external regulatory processes.
  • Maintains confidentially of all information related to patients and medical staff in accordance with HIPAA.
  • Utilizes computer systems - LabCorp Beacon, Allscripts, (EMR) Lab Order Processing

Patient Services Representative/Phlebotomist

LabCorp
09.2016 - 01.2018
  • Collect quality blood samples by way of venipuncture; expedite critical testing results without compromising sample validity or quality assurance.
  • Ensured smooth clinic and patient flow using proper time management
  • Verified, updated, and processed Insurance for billing purposes and assist in resolutions.
  • Managed and collected documentation to process lab orders, and perform drug screens, paternity, and hair follicle testing.
  • Maintain compliance with all disinfectant, freezer, and refrigerator logs
  • Comply with HIPPA Laws and Regulations & Federal guidelines set forth by CLIA

America Patient Service Representative/Floater

LabCorp
07.2005 - 11.2014
  • Collect quality blood samples by way of venipuncture; expedite critical testing results without compromising sample validity or quality assurance.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.
  • Verified insurance eligibility and coverage for patients.
  • Managed patient registration process, confirming data accuracy and completeness.
  • Processed payments using cash and credit cards, maintaining accurate records of transactions.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Balanced deposits and credit card payments each day.
  • Ensured smooth clinic and patient flow using proper time management
  • Resolved billing inquiries and disputes in a timely fashion.
  • Built and maintained positive working relationships with patients and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Maintained compliance with disinfectant, freezer, and refrigerator logs.
  • Comply and adhere to HIPPA Laws and Regulations.
  • Adhered to all safety/federal guidelines as set forth by CLIA.

Education

MEDICAL ASSISTANT CERTIFICATE - Health Science

York Technical College
Rock Hill, SC
05.2002

PHLEBOTOMY CERTIFICATE - Health Sciences

York Technical College
Rock Hill, SC
08.2002

Associate of Arts -

York Technical College
Rock Hill, SC
05.2023

Associate of Science - Health Information Technology

York Technical College
Rock Hill, SC
08.2023

Skills

  • Lab Supervision/Oversees staff of 12 MA
  • Certified Phlebotomist
  • Typing 45 WPM
  • Biohazard Disposal Processes, and Chemical Handling
  • Budgeting Proficiency
  • Medical Laboratory Procedures
  • Proficient knowledge of Medical Terminology
  • Thorough understanding of CPT and ICD-10 Medical Coding
  • Skilled in EMR, Beacon, MEDITECH, TOUCH, and CureMD software programs
  • Laboratory Safety Protocols
  • Supply Maintenance and Inventory Oversight
  • Operate Microscope to analyze body fluids
  • Interpersonal and Written Communication
  • Proficient knowledge of Microsoft Word, PowerPoint & Outlook
  • Effective Problem-Solving and Critical Thinking in areas of Patient care resulting in superior Customer Service and satisfaction

Certification

ASCP Certified Phlebotomist

  • Certified Phlebotomist, Union County Division of Public Health - 11/2020-11/2023

Timeline

Laboratory Technician

UNION CO. DIVISION OF PUBLIC HEALTH
07.2021 - Current

Clinical Laboratory Supervisor

CORNERSTONE PEDIATRICS
07.2018 - 10.2020

Patient Services Representative/Phlebotomist

LabCorp
09.2016 - 01.2018

America Patient Service Representative/Floater

LabCorp
07.2005 - 11.2014

MEDICAL ASSISTANT CERTIFICATE - Health Science

York Technical College

PHLEBOTOMY CERTIFICATE - Health Sciences

York Technical College

Associate of Arts -

York Technical College

Associate of Science - Health Information Technology

York Technical College
Jamecha Ellison