Jamecia Henry
Sunrise,FL
Summary
Knowledgeable Solutions Specialist well-versed in current industry, market and product trends. Excellent communication, multitasking and organizational abilities.
Overview
14
14
years of professional experience
Work History
Video Solution Specialist
AT&T
10.2018 - Current
- Increased client satisfaction by developing and implementing customized solutions for their specific needs.
- Mentored team members, providing guidance on best practices and fostering professional growth within the organization.
- Enhanced collaboration with cross-functional teams, resulting in higher quality deliverables and increased customer satisfaction.
Administrative Specialist
Broward College - A. Hugh Adams Central Campus
08.2015 - 08.2018
- Streamlined office processes by implementing efficient document management and filing systems.
- Enhanced team productivity by providing administrative support and coordinating daily operations.
- Managed schedules, appointments, and travel arrangements for executives, ensuring seamless coordination of events.
- Reduced expenses by negotiating favorable contracts with vendors and service providers.
In Room Dining Operator
Nobu Eden Roc
10.2015 - 12.2017
- Reduced equipment downtime by conducting inventory of low stock items.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Increased overall product quality through meticulous attention to detail during operation processes.
- Achieved high levels of guest satisfaction with consistent delivery of products on schedule and within specifications.
Head Cashier
Home Depot
05.2010 - 08.2015
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined the checkout process for improved customer experience and reduced wait times.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
Education
Bachelor of Arts - Criminal Justice
San Francisco State University
San Francisco, CAMBA - Entrepreneurship
Nova Southeastern University
Davie, FL06.2019
Skills
- Product Demonstration
- Project Management
- Product Knowledge
- Data Entry
- Safety Regulations
- Opening and closing procedures
Timeline
Video Solution Specialist
AT&T
10.2018 - Current
In Room Dining Operator
Nobu Eden Roc
10.2015 - 12.2017
Administrative Specialist
Broward College - A. Hugh Adams Central Campus
08.2015 - 08.2018
Head Cashier
Home Depot
05.2010 - 08.2015
Bachelor of Arts - Criminal Justice
San Francisco State University
MBA - Entrepreneurship
Nova Southeastern University