Jamee Cohen Williams
Summary
Experienced operations professional skilled in operational management, improving business performance through process enhancements, and fostering collaboration to achieve organizational goals. Reliable team player focused on adaptability and achieving results. Proficient in strategic planning and operational efficiency, ready to utilize expertise for success in a dynamic work environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Tru Greatness LLC
06.2018 - Current
- Provide comprehensive administrative support to the CEO and executive team, managing their calendars, appointments, and travel arrangements.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Coordinate and organize meetings, conferences, and events, including logistics, agendas, and materials.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Maintain confidential files and records, handling sensitive information with discretion and confidentiality.
- Developed and maintained relationships with external vendors and suppliers.
- Assist in project management tasks, such as research, data analysis, and documentation.
- Streamline office processes and implement time-saving systems, resulting in increased efficiency.
- Develop workflow processes and automation strategies to enhance business efficiency and scalability
Executive Assistant
First Castle Financial
03.2015 - 04.2018
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Serve as the primary point of contact for clients, lenders, realtors, and tenants. Respond to inquiries professionally and ensure timely follow-up to maintain strong business relationships.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Assist with gathering, reviewing, and submitting mortgage loan applications and supporting documentation. Track deadlines and ensure compliance with lender requirements and regulatory standards.
Personal Assistant
Larrance Dopson, CEO
08.2011 - 01.2015
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Aided executive in personal tasks such as scheduling appointments or running errands when needed.
- Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
- Coordinated events and functions with attention to detail ensuring successful execution.
Education
Associate of Arts - Business Administration
Santa Monica College
Santa Monica, CA06.2025
Associates of Science - Liberal Arts
Santa Monica College
Santa Monica, California06.2025
Certificate of Business Marketing - Marketing
Santa Monica College
Santa Monica, CA06-2025
Skills
- Calendar management
- Team leadership
- Operations management
- Time management and prioritization
- Customer service
- Expense management
- Problem-solving
- Proficiency in Microsoft Office Suite and Google Suite
Certification
- SalesForce, [Company Name] - [Timeframe]
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Operations Manager
Tru Greatness LLC
06.2018 - Current
Executive Assistant
First Castle Financial
03.2015 - 04.2018
Personal Assistant
Larrance Dopson, CEO
08.2011 - 01.2015
Associates of Science - Liberal Arts
Santa Monica College
Associate of Arts - Business Administration
Santa Monica College
Certificate of Business Marketing - Marketing
Santa Monica College
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