Jamee Hood

• Picked Home Depot online orders from sales floor and backroom inventory.
• Packed merchandise for curbside pickup and customer delivery orders.
• Scanned items with handheld devices to verify order accuracy.

Pulled and packed products from shelves based on customer orders.

Processed customer orders, picked items from inventory and delivered to freight area according to safety protocols and deadlines.

• Verified order accuracy prior to shipment.
• Checked product labels, sizes, and quantities against packing slips.
• Staged fulfilled orders in designated pickup areas.
• Delivered products to customers' homes, offices, and warehouses, ensuring timely and accurate fulfillment.
• Delivered excellent customer service by addressing inquiries and resolving issues efficiently.
• Communicated with associates and customers about order status and substitutions.
• Organized inventory locations to enhance speed and efficiency of Home Depot order fulfillment.
• Coordinated with departments to streamline order processing and maintain timely deliveries.
• Utilized barcode scanners to track all merchandise movements accurately.
• Operated forklift, pallet jack, or other equipment as needed.
• Assisted with loading and unloading trucks during peak activity periods.
• Followed SOP procedures to prevent mix ups and damages during order fulfillment process.
• Reviewed packing slips and other documentation to properly box requested items for shipment.