Professional in health management field with extensive experience in treatment coordination and team oversight. Known for achieving significant improvements in patient outcomes through strategic planning and effective resource management. A reliable team player who adapts to changing demands while maintaining strong focus on collaboration and results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assertive Community Treatment Supervisor
Human Resource Development Institute
09.2021 - Current
Supervised daily operations to ensure compliance with treatment protocols and safety standards.
Trained over 20 staff members on effective treatment methodologies and procedural adherence.
Coordinated patient care plans in collaboration with multidisciplinary teams.
Monitored over 90 patient's progress closely, adjusting treatment plans as needed based on individual needs and responses to therapy.
Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Assertive Community Treatment Case Manager
Human Resource Development Institute
09.2021 - 06.2022
Facilitated communication between clients and external service providers to enhance support services.
Coordinated over 90 client assessments and developed tailored service plans to address individual needs.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Educated over 60 clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Contributed to team discussions and case conferences actively, sharing insights and expertise with colleagues to optimize client support strategies.
Medical Case Manager
Featherfist
11.2019 - 08.2021
Coordinated care plans for over 60 diverse patient populations, ensuring comprehensive support and resources.
Managed complex case documentation using electronic health record systems to maintain accuracy and compliance.
Advocated for patients' rights, facilitating communication between families and healthcare professionals to ensure optimal care decisions.
Enhanced patient care by conducting over 90 comprehensive assessments and developing over 60 individualized care plans.
Developed strong relationships with community resources to improve access to essential support services for over 60 patients in need.
Business Operations Specialist at Human Resource Development Associates (HRDA)Business Operations Specialist at Human Resource Development Associates (HRDA)