Jameela Alhayik
Philadelphia,PA
Summary
Dedicated and experienced dental professional with a background as both a Dental Assistant and Office Manager. Skilled in providing chairside assistance during procedures, managing daily operations, and coordinating with insurance companies. Strong expertise in patient care, scheduling, inventory management, and claims processing. Proven ability to ensure smooth office functionality and high-quality patient service.
Overview
3
3
years of professional experience
Work History
Temple Pre-Dental Club
The dental club
Philadelphia , PA
10.2024 - Current
Manager
L&A furniture
Philadelphia , PA
11.2023 - Current
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Implemented new technologies to streamline operations, reduce costs, and improve customer service.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Developed annual goals for each department based on market trends and competitor analysis.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Organized special events such as conferences or training sessions for employees.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Managed annual budgeting and forecasting, optimizing resource allocation.
- Managed risk by developing and implementing effective risk management strategies.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Reviewed completed work to verify consistency, quality, and conformance.
- Produced thorough, accurate and timely reports of project activities.
- Proposed or approved modifications to project plans.
Arabic Interpreter
Volunteer Work
Philadelphia, PA
01.2022 - Current
- Provided accurate translations of documents including contracts, legal papers, medical records, technical manuals, financial reports, correspondence and other materials in both languages.
- Assisted with the preparation of Arabic language teaching materials such as lesson plans and handouts.
- Advised on cultural differences when interpreting in order to ensure accuracy of translations.
- Reviewed translated documents for accuracy prior to submission or publication.
- Edited existing translations to ensure accuracy with current terminology or conventions.
- Compiled glossaries of technical terms used in translation projects for future reference.
- Maintained a high level of confidentiality regarding sensitive information obtained through interpretation assignments.
- Prepared detailed summary reports after each assignment outlining any discrepancies or issues encountered during interpretation.
- Collaborated with colleagues on complex translation projects involving multiple languages.
- Attended training sessions to stay abreast of changes in terminology related to specialized fields such as medicine or law.
- Ensured that all interpretations were completed accurately while adhering to established deadlines.
- Coached non-native speakers on proper pronunciation and usage of words in the target language.
- Provided assistance with cross-cultural understanding among parties involved in an interpretation session.
- Adapted spoken messages so that they could be understood by people from different cultures.
- Delivered real-time, accurate oral translations and interpretations for clients.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Read legal documents, scientific articles or news reports and rewrote into specified language.
- Used electronic listening system to listen to speakers' statements, determine meanings and prepare translations.
Dental Assistant
Family Dentistry DDS
Philadelphia, PA
11.2021 - Current
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Conducted routine maintenance of equipment used in dentistry operations.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Took digital X-rays of teeth using radiographic equipment.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Ordered supplies necessary for daily operations of the practice.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Kept track of treatment information in patient records.
- Updated patient records with new data and treatment information.
- Documented patient records during procedures and added notes taken to treatment chart.
- Passed instruments to dentist, gently sprayed water, suctioned fluids and mixed materials to support dentists during procedures.
- Selected and prepared tools used for procedures by sanitizing and arranging.
- Exposed dental diagnostic x-rays.
- Applied protective coating of fluoride to teeth during dental procedures.
Education
Bachelor of Science - Dentistry (Pre-Dentistry)
Temple University
Philadelphia, PA05-2025
Skills
- Performance Management
- Team motivation
- Facility Management
- Customer service leadership
- Staff Training
- Prospect relations
- Meeting facilitation
- Financial Reporting
- Business operations monitoring
- Account Management
- Communication Skills
- Time Management
- Interpersonal Skills
- Performance Analysis
- Promotions management
Timeline
Temple Pre-Dental Club
The dental club
10.2024 - Current
Manager
L&A furniture
11.2023 - Current
Arabic Interpreter
Volunteer Work
01.2022 - Current
Dental Assistant
Family Dentistry DDS
11.2021 - Current
Bachelor of Science - Dentistry (Pre-Dentistry)
Temple University