Jameelah Maynard

Work History

Esco Logics

01.2019 - 11.2024

Monitored account performance metrics, identifying areas requiring improvement or optimization.
Increased client satisfaction by effectively addressing and resolving account-related issues.
Managed a diverse portfolio of accounts, ensuring timely delivery of services and maintaining high levels of customer satisfaction.
Facilitated regular client meetings to review progress updates and address any concerns or inquiries proactively.
Developed new business strategies for revenue growth, leading to increased profits and market share.
Identified potential risks associated with client accounts, implementing mitigation strategies as needed.

Newark Community Health Medical Center

01.2016 - 01.2019

Negotiated contracts with vendors, securing cost-effective services while maintaining quality standards.
Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
Served as a liaison between executives and clients, fostering positive relationships through clear communication channels.
Managed complex calendars for multiple executives, ensuring timely attendance to meetings and events.
Reviewed incoming correspondence and prioritized responses, managing deadlines effectively to maintain productivity levels.
Screened calls and emails and responded accordingly to support executive correspondence.
Facilitated training and onboarding for incoming office staff.
Supported business and hospitality needs of corporate partners and staff during meetings and company events.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Filed paperwork and organized computer-based information.
Updated and maintained confidential databases and records.
Worked with senior management to initiate new projects and assist in various processes.
Took notes and dictation at meetings.
Promoted team productivity by keeping supplies organized and well-stocked.
Wrote reports, executive summaries and newsletters.
Used QuickBooks to produce monthly invoices, reports, and other deliverables.

Hubbell Power Systems

01.2010 - 01.2016

Conducted regular audits of physical inventory against system records, identifying inconsistencies and taking corrective action as needed for accurate stock levels.
Reduced order processing time for increased customer satisfaction by accurately preparing shipping documentation and labels.
Coordinated employee schedules, ensuring proper coverage for all warehouse tasks while minimizing overtime costs.
Provided exceptional customer service when responding to inquiries about orders or shipment statuses, promoting positive brand image and repeat business opportunities.
Supported cost reduction initiatives by identifying areas of waste within the warehouse, leading to improved operational efficiency.
Assisted in budget preparation and expense tracking for the warehouse department, ensuring financial goals were met.
Assisted in increasing on-time delivery rates with proactive communication between warehouse team and transportation providers.
Managed vendor relationships, negotiating favorable terms that contributed to overall supply chain efficiency.
Collaborated with cross-functional teams to resolve discrepancies in shipments or inventory records, fostering strong relationships among departments.

Dr Delisphort Pediatrics

03.2003 - 01.2010

Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
Assisted with insurance verification tasks, expediting the billing process for both patients and providers.
Provided vital support during peak hours by efficiently handling walk-ins, check-ins, and appointment scheduling duties.
Expedited patient registration processes by gathering necessary paperwork from new arrivals promptly upon their arrival at the front desk.
Used computer programs and registration systems to schedule patients for routine and complex procedures.
Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
Maintained a well-stocked reception area, creating a welcoming atmosphere for patients upon arrival.