JAMEIA FOSTER
Apopka,FL
Summary
Highly-motivated job seeker with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills..
Overview
9
9
years of professional experience
Work History
Security Officer
Omega Protective Services
Easton
10.2023 - Current
- Checked for safety hazards and took corrective action when necessary.
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored access control systems and key code records for suspicious activities.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Lead Sales Representative
MarketSource
Phillipsburg, NJ
11.2021 - 07.2024
- Developed and implemented successful sales strategies to achieve revenue goals.
- Provided technical support to customers regarding product features and benefits.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Drove sales of company products and services by meeting with customers using strategic and organized approach.
STORE MANAGER
Cricket Wireless
Bethlehem, PA
02.2023 - 03.2024
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Managed daily banking activities such as deposits and withdrawals.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
Lead Sales Representative
Boost Mobile
Bethlehem
11.2022 - 02.2023
- Resolved any customer complaints or issues promptly while ensuring a positive experience for all parties involved.
- Led sales team to consistently deliver customer service, generating maximum sales potential.
- Processed payments and returned receipts, cash, coin and cards to customers.
Call Center Agent
Apple
BETHLEHEM, PA
11.2020 - 02.2021
- Assisted customers with inquiries, issues and complaints via telephone, email and chat.
- Managed customer accounts, including updating account information as needed.
- Monitored incoming calls to ensure they were routed correctly according to established protocols.
- Identified customer needs by asking probing questions and actively listening to responses.
Maintenance Supervisor
Diversified Maintenance
Easton, PA
08.2017 - 06.2020
- Inspected facilities to determine problems and schedule necessary maintenance.
- Maintained clear and safe workspace areas to meet OSHA standards.
- Provided technical support to operations staff as needed to resolve complex problems with equipment or processes.
Restaurant Server
Tacos Y Tequila
Easton, PA
04.2018 - 05.2020
- Greeted and seated customers promptly, courteously, and professionally.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Recorded orders accurately into the Point of Sale system.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Banquet Server
Kirkland Village
Bethlehem, PA
02.2016 - 06.2017
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
- Followed proper sanitation guidelines when handling food items.
- Served beverages and appetizers to guests in an efficient manner.
- Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Cashier
Arbys Restaurant
Easton, PA
05.2015 - 01.2016
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Applied Science - Digital Communications And Media
Northampton Community College
Bethlehem, PA01-2021
Skills
- Verbal Communication
- Written Communication
- Leadership
- Management
- Customer Service
- Attention to Detail
- Conflict Resolution
- Data Entry
- Computer Literacy
- Multitasking
- Time Management
- Math Skills
- Teamwork
- Sales
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Security Officer
Omega Protective Services
10.2023 - Current
STORE MANAGER
Cricket Wireless
02.2023 - 03.2024
Lead Sales Representative
Boost Mobile
11.2022 - 02.2023
Lead Sales Representative
MarketSource
11.2021 - 07.2024
Call Center Agent
Apple
11.2020 - 02.2021
Restaurant Server
Tacos Y Tequila
04.2018 - 05.2020
Maintenance Supervisor
Diversified Maintenance
08.2017 - 06.2020
Banquet Server
Kirkland Village
02.2016 - 06.2017
Cashier
Arbys Restaurant
05.2015 - 01.2016
Associate of Applied Science - Digital Communications And Media
Northampton Community College