Rochell Noble

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• Provided exceptional customer service, responding to members inquiries and resolving issues promptly.
• Coordinated transportation services, ensuring timely and efficient travel arrangements for members
• Complete daily tasks and maintaining organized workflow.
• Handled members complaints with professionalism, resolving issues quickly to maintain high levels of satisfaction.
• Collaborated with team members to ensure consistent delivery of exceptional customer service.
• Enhanced guest satisfaction by promptly addressing inquiries and providing personalized recommendations.
• Offered friendly and efficient service to customers, handled challenging situations with ease.

• Organized and maintained filing and document management systems by coordinating, archiving and purging files.
• Developed administrative processes to achieve organizational objectives and improve office efficiency.
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
• Maintained inventory in supply closet to prevent shortages.
• Coordinated project materials by managing physical and digital files, monitoring spreadsheets and updating reports.
• Directed customer communication to appropriate department personnel.
• Monitored attendance records by taking note of staff vacation time, sick days and personal days.
• Planned events and department activities by acquiring venues, developing guest lists and organizing catering services.
• Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
• Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
• Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.
• Conducted research using various media sources to obtain relevant data for staff requirements.

• Assisted children in development of social, communication and problem-solving skills.
• Cared for children of various ages and assisted with feeding, dressing and directing activities.
• Organized and planned age-appropriate reading, crafts and music lessons.
• Maintained safe, healthy and comfortable childcare environment.
• Monitored children's play activities to identify additional learning opportunities or behavioral issues.
• Instructed children in health and personal habits involving eating, resting and hygiene habits.
• Assisted children with social, emotional and behavioral development.
• Organized and maintained filing and document management systems by coordinating, archiving and purging files.
• Handled management of communication to executives by taking and making telephone calls, reviewing and prioritizing mail and composing and typing correspondence.
• Monitored attendance records by taking note of staff vacation time, sick days and personal days.
• Managed scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
• Verified data when processing incoming and outgoing checks and wire transfers to increase accuracy.

• Maintained daily records of individual activities, behaviors, meals and naps.
• Administered and documented results of student assessments.
• Set guidelines for teacher performance and lesson planning and oversaw compliance with established procedures.
• Encouraged teaching staff to continually improve strategies and maximize student learning.
• Implemented hands-on, play-based strategies for experiential learning.
• Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
• Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
• Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.