JAMEIRY RIVAS
Bronx,New York
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Detail-oriented Tax Preparer with 2 years of experience in tax preparation for numerous entities. Expert in managing paperwork for tax returns, extensions, tax planning calculations and write-ups. Quick to build rapport with clients leading to long-term business relationships.
Overview
9
9
years of professional experience
Work History
Tax Preparer
Rivas Tax Services
01.2022 - Current
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
- Assisted in resolving complex tax issues, strengthening client relationships and building trust.
- Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
Manager
Wonder Pets Corp
12.2021 - 12.2023
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Updated employee files with new details such as changes in address or salary levels.
- Ensured accurate payment distribution for employees by diligently reviewing timecards and attendance records.
- Assisted new hires with onboarding paperwork related to direct deposit setup, tax forms, and benefit enrollment.
- Resolved issues arising from incorrect payments or missing information by collaborating with managers to gather necessary details promptly.
- Verified timekeeping records and handled any discrepancies with employees.
- Reduced employee overtime costs by closely monitoring work hours and strategically adjusting schedules as needed.
- Collaborated with team members to develop contingency plans for unexpected staff absences or schedule changes.
- Improved resource allocation by regularly reviewing staff skills, availability, and workload distribution.
Medical Assistant
Mount Sinai Hospital
05.2019 - 11.2021
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
Amsterdam Medical Practice
09.2017 - 02.2019
- Greet patients and prepare them for examinations
- Obtain patients medical history and vital signs
- Assist physician during patient examination
- Perform routine laboratory tests and administer injections
- Explain treatment procedures, medications, special diets or doctor instructions
- Perform electrocardiograms or other diagnostic test
- Authorize drug refills and provide prescription information to pharmacies
- Assist with insurance, coding and billing paperwork.
Administrative Assistant
Amsterdam Medical Practice
12.2014 - 08.2017
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Handled billing procedures accurately, ensuring prompt payment from both patients and insurance providers.
- Registering patients/Account receivable and payable
- Verifying insurances
- Fill out immigration N-400 application form
- Fill out patient’s physicals for work/Composed letters
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Internship/ Phlebotomy
Jacobi Medical Center
03.2015 - 05.2015
- Collect blood samples from children, adults, and pregnant women
- Label vials with patient name
- Keeping the phlebotomy station well-organized and clean
- Transport all specimen samples to the laboratory.
- Improved patient satisfaction by providing efficient, accurate, and timely blood draws.
Education
Sanford-Brown Institute
New York, NYAdvanced Regents Diploma -
International School for Liberal Arts
Bronx, NYBachelor of Science - Accounting
Baruch College of The City University of New York
New York, NY06.2026
Skills
- Microsoft Word
- Excel
- PowerPoint
- Strategic Planning
- Performance Management
- Business Administration
- Schedule Preparation
- Bookkeeping
- Tax Return Preparation
- Local, State, and Federal Tax Returns
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Tax Preparer
Rivas Tax Services
01.2022 - Current
Manager
Wonder Pets Corp
12.2021 - 12.2023
Medical Assistant
Mount Sinai Hospital
05.2019 - 11.2021
Medical Assistant
Amsterdam Medical Practice
09.2017 - 02.2019
Internship/ Phlebotomy
Jacobi Medical Center
03.2015 - 05.2015
Administrative Assistant
Amsterdam Medical Practice
12.2014 - 08.2017
Sanford-Brown Institute
Advanced Regents Diploma -
International School for Liberal Arts
Bachelor of Science - Accounting
Baruch College of The City University of New York