Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jameishala Truesdale

Heath Springs,SC

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in a fast-paced environment. Coachable, and dependable team player, bringing critical thinking skills, passion for patient and family education, and treatment management expertise. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.

Overview

9
9
years of professional experience

Work History

RN Case Manager

Providence Care Hospice
10.2023 - 01.2024
  • Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
  • Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
  • Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
  • Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
  • Collaborated closely with physicians, hospice staff and others providing patient care to develop and update individualized treatment plans, according to state regulations and supporting optimal patient outcomes.
  • Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
  • Conduct crisis intervention, problem solving and education of patients families and facility staff members caring for dying patients.


Registered Nurse II

MUSC- Lancaster Emergency Department
05.2022 - 10.2023

● Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and managed care from admission to discharge
● Administered medications and treatment to patients and monitored responses while working with healthcare
teams to adjust care plans
● Implemented medication and IV administration, catheter insertion, and airway management
● Organized and managed care of patients undergoing various therapies and procedures
● Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly
changing conditions
● Provided direct patient care, stabilized patients, and determined next course of action
● Educated patient/family on diagnosis and treatment options, disease process, management and lifestyle options

Registered Medical Assistant

Atrium Health Levine's Rock Hill Pediatrics
01.2015 - 06.2022
  • Provided comprehensive support for patients during their appointments, addressing concerns and answering questions.
  • Streamlined office procedures for faster processing of insurance claims and patient paperwork.
  • Assisted physicians with various medical procedures, ensuring accurate results and timely treatment.
  • Managed inventory of medical supplies and equipment to maintain optimal clinic operations.
  • Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
  • Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
  • Aided in the prevention of illnesses by administering vaccinations according to established protocols.
  • Supported diagnostic processes with proficient collection of specimen samples for laboratory testing purposes.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Prepared and administered medications to alleviate patient symptoms.

Education

Associate of Science - Nursing

York Technical College
Rock Hill, SC
05.2022

Associate of Science - Business Administration

University of South Carolina Lancaster
Lancaster, SC
05.2012

Skills

  • Patient advocacy
  • Time management
  • Electronic health records
  • Utilization review
  • Vaccine Administration
  • Critical Care
  • Wound Care
  • Medical Recordkeeping

Timeline

RN Case Manager

Providence Care Hospice
10.2023 - 01.2024

Registered Nurse II

MUSC- Lancaster Emergency Department
05.2022 - 10.2023

Registered Medical Assistant

Atrium Health Levine's Rock Hill Pediatrics
01.2015 - 06.2022

Associate of Science - Nursing

York Technical College

Associate of Science - Business Administration

University of South Carolina Lancaster
Jameishala Truesdale