Jameka Greer
Birmingham
Summary
Case manager with 5+ years of experience supporting seniors and families. Skilled in case management, intake assessment, and coordinating resources that promote independence and enhance quality of life.
Overview
10
10
years of professional experience
Work History
Shelby County Homebound Coordinator
Middle Alabama Area Agency on Aging
Alabaster, AL
06.2022 - Current
- Manage a caseload of homebound seniors, coordinating services that promote independent living.
- Conduct in-home assessments for the Elderly Nutrition Program and provide referrals to appropriate community resources.
- Work with senior centers to expand outreach and improve access to services.
- Advocate for client needs through timely documentation, follow-up and care coordination.
- Submit referrals to external agencies for additional services for clients.
- Established rapport with clients.
Aging and Disability Resource Center Specialist
Middle Alabama Area Agency on Aging
Alabaster, AL
12.2020 - 06.2022
- Interviewed and screened clients to determine eligibility for assistance programs.
- Maintained detailed case files to ensure accurate follow-ups and continuity of care.
- Referred clients to community agencies and external resources.
- Explained program guidelines, eligibility requirements and available services to clients.
- Communicated with program coordinators to monitor referral status and ensure timely access to service for clients.
Intern- Case Manager
Shelby Emergency Assistance
Montevallo, AL
08.2020 - 12.2020
- Assisted clients with intake, food pantry services, and crisis intervention.
- Organized client filing systems and coordinated appointments to improve efficiency.
- Collaborated with caseworkers during weekly debriefings to review progress and strengthen service delivery.
- Assisted in planning and coordinating community events.
- Assisted with facilitating group meetings for mothers participating in an assistance program.
Peer Academic Coach
University of Montevallo
Montevallo, AL
08.2017 - 05.2020
- Provided academic and emotional support to first-year students.
- Helped organize and facilitate events that encouraged student engagement.
- Maintained confidentiality and built trust with students, which helped contribute to student retention and satisfaction.
Caregiver
Home Instead Senior Care Home
Opelika, AL
08.2016 - 08.2017
- Provided in-home care including personal hygiene, companionship and daily living support.
- Assisted with errands, light housekeeping, and transportation needs.
- Promoted independence and improved overall well-being for elderly clients.
Education
Bachelor of Science - Social Work
University of Montevallo
Montevallo, AL12-2020
Skills
- Case Management (Short & Long-term)
- Eligibility and Needs Assessments
- Resources and Referral Coordination
- Advocacy and Client Support
- Microsoft Office
- Relationship building
- Document management
- Schedule coordination
- Project assistance
Languages
English
Native or Bilingual
Timeline
Shelby County Homebound Coordinator
Middle Alabama Area Agency on Aging
06.2022 - Current
Aging and Disability Resource Center Specialist
Middle Alabama Area Agency on Aging
12.2020 - 06.2022
Intern- Case Manager
Shelby Emergency Assistance
08.2020 - 12.2020
Peer Academic Coach
University of Montevallo
08.2017 - 05.2020
Caregiver
Home Instead Senior Care Home
08.2016 - 08.2017
Bachelor of Science - Social Work
University of Montevallo