Jameka Roberts Preston
Jonesboro,GA
Summary
Dedicated professional with expertise in food safety, inventory management, and customer relationships. Proven ability to streamline processes and enhance customer satisfaction in dynamic environments.
Results-oriented team player with extensive experience in inventory management and food safety. Successfully implemented time-saving techniques and maintained high satisfaction ratings, driving operational efficiency and ensuring compliance with safety standards.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Instacart Shopper/Delivery Driver
Instacart
Atlanta, GA
03.2020 - Current
- Streamlined shopping processes to enhance customer satisfaction and improve order accuracy.
- Managed inventory efficiently, ensuring product availability and timely deliveries.
- Implemented time-saving techniques, reducing shopping duration while maintaining quality service.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Consulted with customers on food selections and custom order requests.
- Upheld food safety standards by properly handling perishable items and maintaining appropriate storage conditions during delivery.
Deli Manager
Wal-Mart Supercenter
Columbus, Ga
07.1999 - 11.2015
- Supervised daily operations of deli department, ensuring compliance with health and safety standards.
- Managed inventory levels, optimizing stock replenishment to reduce waste and improve efficiency.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Developed promotional strategies to boost sales and enhance product visibility in the deli section.
- Delivered timely service in fast-paced settings, resolving customer issues via app communication.
- Fulfilled 500+grocery orders weekly, selecting fresh products and providing substitution to ensure a high customer ratings of 4.9 and satisfaction.
Truck Driver/Load Planner
Dee & Dee Trucking
Columbus, Ga
06.2000 - 10.2010
- Operated and maintained various truck models, ensuring safe and efficient transportation of goods.
- Conducted pre-trip and post-trip inspections to ensure vehicle compliance with safety standards.
- Navigated regional routes using GPS systems, optimizing delivery times while adhering to schedules.
- Assisted in training new drivers on safety protocols and company policies to enhance team performance.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
Education
Associate of Business Administration - Business Administration And Management
Columbus Technical College
Columbus, GAHigh School Diploma -
Carver High School
Columbus, GA06-1997
Skills
- Food safety awareness
- Team Collaborations
- Inventory Management
- Problem Solving
- POS Systems
- Forklift/Pallet Jack certified
- Order coordination
- Customer relationships
- Strong interpersonal skills
- Inventory tracking
- Safety procedures
- Safety processes and procedures
Accomplishments
- Maintained consistent and on-time delivery record with 100% of all orders arriving on time or ahead of schedule.
- Resolved product issue through consumer testing.
Certification
OSHA Safety
HIPPA Certified
Languages
English
Native or Bilingual
Timeline
Instacart Shopper/Delivery Driver
Instacart
03.2020 - Current
Truck Driver/Load Planner
Dee & Dee Trucking
06.2000 - 10.2010
Deli Manager
Wal-Mart Supercenter
07.1999 - 11.2015
Associate of Business Administration - Business Administration And Management
Columbus Technical College
High School Diploma -
Carver High School