Summary
Overview
Work History
Education
Affiliations
Accomplishments
Timeline
Generic

Jamekia Ashley

BROOKSHIRE,TX

Summary

Hardworking Account Manager with 7 years of experience working directly with clients to service accounts. Expert at communication and applying targeted problem solving techniques to achieve goals. Successful at increasing revenue with new accounts while maintaining relationships with existing ones. Dedicated Account Manager promoting dynamic client management, issue resolution and relationship-building skills. Effective at maximizing repeat business opportunities. Proven history of increasing revenue while bringing in new clients.

Overview

23
23
years of professional experience

Work History

Account Manager

PioneerRx Pharmacy Software
Houston, TX
01.2024 - Current
  • Provided excellent customer service by assisting customers with medical-related issues and providing healthcare counseling.
  • Assisted in the implementation of new pharmacy systems and processes.
  • Trained individuals in how to use devices to promote optimal medical support.
  • Facilitated communication between pharmacists, physicians, nurses, and other healthcare providers regarding pharmaceuticals.
  • Conducted training sessions for staff members on topics related to pharmacy operations and quality assurance standards.
  • Maintained compliance with state and federal drug laws.
  • Analyzed claims data to identify potential areas for improvement in pharmacy services delivery.
  • Prepared reports summarizing medication usage trends and cost savings initiatives.
  • Monitored safety alerts from industry sources to ensure timely notification of any changes that may impact patient care or safety.
  • Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.

Military Police Instructor

US Army Reserve;
Baton Rouge, LA
10.2000 - Current
  • Employed variety of teaching styles to respond to needs of diverse learners.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Collaborated with other instructors on curriculum development projects and interdisciplinary initiatives.
  • Maintained evening or weekend hours to provide students with additional support.
  • Provided orientation of buildings and class schedules to enhance self-advocacy skills in students.
  • Utilized multimedia technologies such as audio-visual equipment, computers or video projectors when teaching classes.
  • Encouraged students' critical thinking skills by facilitating classroom discussions.
  • Utilized syllabi to inform students of course requirements, evaluation procedures, and attendance requirements.
  • Used videos, lectures and moderated discussions to engage students during class.
  • Incorporated current events into lessons in order to engage student interest in real world applications.

Military Police Sergeant

US Army Reserve
Baton Rouge, LA
10.2000 - Current
  • Provided guidance and support to team members on operational issues.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Complied with company policies, objectives and communication goals.
  • Coached staff members to develop long-term career goals.
  • Abstracted key environmental information to employ wide range of high-tech systems and weaponry.
  • Assessed the needs of individual refugees based on their personal circumstances.
  • Operated surveillance, electronic warfare and other weapon systems.
  • Responded immediately to routine and critical accidents, incidents and other emergencies.
  • Secured and protected air, land and sea positions from enemy attack.
  • Targeted, fired and maintained weapons used to destroy enemy positions.
  • Searched prisoner cells and belongings for contraband and weapons.
  • Monitored and authorized access to restricted areas by employees and visitors to guard against theft and incursion.
  • Completed regular patrols of assigned areas within operations areas.

Pharmacy Technician

Walgreens
Shreveport, LA
08.2005 - 01.2016
  • Transmitted claims to insurance companies for payment and reconciled EOBs.
  • Answered telephones to respond to questions or requests.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Established or maintained medications and other patient profiles.
  • Ordered, labeled and counted stock of medications and entered inventory data into computer.
  • Entered prescription information into computer databases.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.

Education

Associate of Science - Nursing

Bossier Parish Community College
Bossier City, LA
12-2010

Affiliations

  • Love to hike
  • Try new foods
  • Travel
  • Learn new skills

Accomplishments

  • Army Achievement Award
  • Outstanding leadership Award
  • Senior Instructor Award

Timeline

Account Manager

PioneerRx Pharmacy Software
01.2024 - Current

Pharmacy Technician

Walgreens
08.2005 - 01.2016

Military Police Instructor

US Army Reserve;
10.2000 - Current

Military Police Sergeant

US Army Reserve
10.2000 - Current

Associate of Science - Nursing

Bossier Parish Community College

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Jamekia Ashley