Jamekia Parks
Kenosha,WI
Summary
Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level customer services position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Material Handler
Ryder Logistics
09.2023 - Current
- Transported inventory shipping area
- Maintained a safe work environment 7 months by following proper safety protocols and conducting regular inspections.
- Picked, received and loaded orders using forklift or pallet jack and inspected and maintained warehouse machines.
- Reduced cargo damage by securely fastening and organizing items in accordance with shipment requirements.
Yard Spotter
Kutzler Express
01.2023 - 08.2023
- Conducted thorough pre-trip inspections of yard tractors, identifying any necessary repairs and maintenance concerns promptly.
- Supported timely loading and unloading by accurately spotting trailers at designated dock doors.
- Maintained an organized yard, positioning trailers in designated spaces to optimize workflow.
- Promoted safety standards through diligent adherence to company policies and procedures.
Certified Nursing Assistant
Kenosha Place
11.2020 - 04.2023
- Provided high-quality personal care over 14 years services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Customer Service Representative
Doheny Enterprises
02.2018 - 11.2020
- Handled averaged 60 or more customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Customer Service Representative
South Winds
09.2012 - 02.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Education
No Degree - Human Resources Development
Gateway Technical College
Kenosha, WI05.2026
High School Diploma -
Waukegan High School
Waukegan, IL06.2001
Skills
- Material Handler
- Positive Attitude
- Active Listening
- Critical Thinking
- Data Entry
- Documentation
- Schedule Management
Timeline
Material Handler
Ryder Logistics
09.2023 - Current
Yard Spotter
Kutzler Express
01.2023 - 08.2023
Certified Nursing Assistant
Kenosha Place
11.2020 - 04.2023
Customer Service Representative
Doheny Enterprises
02.2018 - 11.2020
Customer Service Representative
South Winds
09.2012 - 02.2018
No Degree - Human Resources Development
Gateway Technical College
High School Diploma -
Waukegan High School