Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jamekia Graham

Ruston,LA

Summary

Professional with proven track record in providing exceptional support and care within communities. Adept at building strong relationships, ensuring effective communication, and addressing diverse needs. Strong team collaborator focused on delivering impactful results and adapting to changing circumstances. Skilled in crisis intervention, active listening, and conflict resolution. Known for reliability and compassionate approach.

Attentive social service specialist with background providing professional observation, assessment and individualized services.

Overview

6
6
years of professional experience

Work History

Community Support Worker

Rehab Services of NELA
10.2024 - Current
  • Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
  • Established trust-based relationships with clients through empathetic communication and active listening skills.
  • Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
  • Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
  • Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
  • Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
  • Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
  • Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
  • Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
  • Advocated for client rights, ensuring equitable access to necessary services and resources across diverse populations.
  • Provided emotional support to affected residents and victims and assisted in developing long-term recovery plans and goals.
  • Conducted home visits to assess living conditions and identify potential barriers to client success, recommending modifications as needed for enhanced safety and accessibility.

Life Skills Trainer

Louisiana United Methodist Children's Home
03.2024 - Current
  • Supported people with developmental disabilities and autism in building multi-faceted skillset to promote independence and self-confidence.
  • Taught individuals with learning or physical difficulties to use technology such as computers, tablets and mobile phones.
  • Intervened in crisis situations to provide counseling and support.
  • Helped to integrate clients by teaching important social and work-related skills.
  • Modeled positive behavior skills as well as good problem-solving and relationship-building abilities to improve clients' social integration.
  • Educated clients about important nutritional habits and how to plan healthy meals.
  • Evaluated client progress regularly, adjusting approaches as needed to facilitate optimal outcomes consistently.
  • Improved client self-sufficiency by providing comprehensive life skills training and support.
  • Encouraged active participation from clients during lessons, creating an engaging educational experience conducive to growth.
  • Developed strong rapport with clients, resulting in a supportive and trusting learning environment.
  • Facilitated effective communication skills training sessions to improve interpersonal relationships among clients.

Mental Health Professional

Red River Therapeutic Solutions
01.2019 - Current
  • Provided targeted therapeutic interventions for clients experiencing a variety of mental health challenges, including anxiety disorders, depression, trauma-related issues, and substance abuse concerns.
  • Provided clients with recommendations to community resources.
  • Managed caseloads efficiently by prioritizing based on client needs and availability of resources, ensuring timely intervention for all patients.
  • Documented client progress in confidential files.
  • Maintained strong working relationships with community organizations to facilitate referrals and provide comprehensive resources for clients'' ongoing care needs.
  • Performed client assessments and developed treatment plans.

Assistant Shift Supervisor

Louisiana United Methodist Childrtn's Home
05.2022 - 03.2024
  • Assisted in creating a positive work environment by organizing team-building activities and events.
  • Upheld company policies and procedures through consistent enforcement, maintaining high standards of professionalism amongst the team members.
  • Trained new hires in their roles effectively which led to faster integration into the team dynamic.
  • Documented client progress in confidential files.

Mental Health Specialist

Louisiana United Methodist Children's Home
08.2019 - 05.2022
  • Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
  • Monitored patients and assessed suicide risks.
  • Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
  • Trained new staff members on facility policies, procedures, best practices in mental health care delivery, ensuring consistent service standards across the team.
  • Developed rapport with diverse patient populations, fostering trust and open communication
  • Enhanced quality of care for patients through ongoing assessment, monitoring, and adjustment of treatment interventions.

Intern

Union Bee Headstart
08.2018 - 12.2018
  • Increased parental involvement in children''s education by developing collaborative relationships between families and schools.
  • Reduced child neglect cases by providing ongoing support and education to parents on proper childcare techniques.
  • Ensured child safety through thorough home visits, assessments, and coordination with relevant service providers.
  • Enhanced communication within families by facilitating regular meetings and discussions to address concerns.
  • Strengthened family resilience by delivering crisis intervention services during times of heightened stress or conflict within the household.
  • Improved family well-being by assessing needs and connecting them with appropriate community resources.

Education

Master's of Arts - Psychology

Grambling State University
Grambling, LA
12-2022

Master's of Science - Criminal Justice

Grambling State University
Grambling, LA
04-2020

Bachelor's - Social Work

Grambling State University
Grambling LA
12-2018

High School Diploma -

Athens High School
Athens, LA
05-2008

Skills

  • Patience and empathy
  • Reliability
  • Following directions
  • Dependability
  • Communication
  • Behavioral support
  • Family engagement
  • Client advocacy
  • Life skills training
  • Anxiety reduction techniques
  • Case documentation
  • Stress management strategies
  • Crisis intervention
  • Building rapport
  • Transportation assistance
  • Individualized support
  • Community outreach
  • Recreational activities
  • Budgeting and finance
  • Educational guidance
  • Mental health
  • First aid and CPR
  • Active listening
  • Emotional awareness
  • Conflict resolution

Accomplishments

    National Honor Society

    Dean's List

    TCI Care Specialist of the Month

    Employee of the Month

    CPR Certified

    Med Administration Certified

Timeline

Community Support Worker

Rehab Services of NELA
10.2024 - Current

Life Skills Trainer

Louisiana United Methodist Children's Home
03.2024 - Current

Assistant Shift Supervisor

Louisiana United Methodist Childrtn's Home
05.2022 - 03.2024

Mental Health Specialist

Louisiana United Methodist Children's Home
08.2019 - 05.2022

Mental Health Professional

Red River Therapeutic Solutions
01.2019 - Current

Intern

Union Bee Headstart
08.2018 - 12.2018

Master's of Arts - Psychology

Grambling State University

Master's of Science - Criminal Justice

Grambling State University

Bachelor's - Social Work

Grambling State University

High School Diploma -

Athens High School
Jamekia Graham