Jamel Cook
Peoria
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Woodworker
Pathway Minstries
Peoria
04.2025 - Current
- Calculated material needs for various projects; ordered supplies accordingly.
- Conducted quality inspections on all woodworking projects prior to completion.
- Demonstrated excellent time management skills while meeting tight deadlines.
- Communicated effectively with supervisors regarding project progress updates.
- Verify dimensions and check for accuracy using calipers, micrometers, and other measuring instruments.
Restricted Access Consultant
Sunstates Security
Peoria
02.2025 - 06.2025
- Assisted in the development and implementation of security policies and procedures.
- Enforced access control measures in accordance with established procedures.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Operated communication systems between officers stationed throughout the facility.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Customer Service Representative
HGS
Peoria
07.2019 - 02.2025
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered customer inquiries via phone, email, and chat.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained a high level of professionalism when dealing with difficult customers.
Advisor
Pathway Ministries
Peoria
04.2022 - 11.2024
- Advised staff members on effective strategies for working with challenging client behaviors.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Maintained accurate case records and documentation according to agency guidelines.
- Provided crisis intervention support for clients in emergency situations.
- Collaborated with other service providers to ensure continuity of care for clients.
- Assessed clients' needs, developed service plans and monitored progress towards goals.
Education
Certificate - Comptia+
Illinois Central College
East Peoria, IL05-2020
High School Diploma -
Richwoods High School
Peoria05-2007
Associate of Science - Addiction Counseling
City Vision University
Kansas CitySkills
- Quality inspection
- Material calculations
- Precision measurement
- Customer service
- Time management
- Safety compliance
- Problem solving
- Attention to detail
Affiliations
- Gardening
- Gaming
- Avid Reader
- Techie
Certification
- CPR
- PERC License
Timeline
Woodworker
Pathway Minstries
04.2025 - Current
Restricted Access Consultant
Sunstates Security
02.2025 - 06.2025
Advisor
Pathway Ministries
04.2022 - 11.2024
Customer Service Representative
HGS
07.2019 - 02.2025
Certificate - Comptia+
Illinois Central College
High School Diploma -
Richwoods High School
Associate of Science - Addiction Counseling
City Vision University