Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAMEL FRAZIER

Brooklyn

Summary

Dedicated and detail-oriented professional with extensive experience in monitoring and controlling processes to meet agency standards. Strong interpersonal and communication skills, with a proven ability to efficiently manage multiple tasks. Adept at report writing, incident documentation, and data entry into multiple systems to track services rendered. Committed to client advocacy and ensuring optimal outcomes for program participants.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Custodial Engineer

Department of Education NYC SS
12.2021 - Current
  • Collaborate with school administration, stakeholders, and staff to address maintenance issues and build partnerships
  • Enter data into the DOE’s system to track maintenance activities and ensure accurate record-keeping
  • Monitor and ensure compliance with safety regulations, including maintaining fire inspection codes and building permits as per DOE mandates
  • Manage inventory, account for supplies in the stockroom, and assess repair needs, ensuring the availability and maintenance of essential business supplies

Federal Maintenance Logistics

Department of Homeland Security
01.2016 - 12.2021
  • Developed and maintained detailed incident reports for management, ensuring clear communication and documentation of all safety-related issues
  • Cultivated and maintained positive relationships with external providers and agency personnel to support operations
  • Trained team members and monitored progress, reporting on the status of ongoing tasks and entering data into tracking systems to ensure operational efficiency
  • Managed logistics, warehouse operations, and transportation, ensuring efficient coordination of services and timely delivery of materials

Lead Transportation Security Officer

Department of Homeland Security
03.2012 - 01.2016
  • Resolved informal complaints and formal grievances, ensuring clear communication and swift resolution of issues
  • Assisted in investigations by providing preliminary incident reports and supporting Law Enforcement Officers (LEO) in gathering information
  • Created structured systems to maintain workload and ensure the production of high-quality work, managing multiple tasks simultaneously
  • Guided passengers through security checkpoints, ensuring compliance with screening requirements and maintaining safety protocols

Laborer

GERIMEDIX
02.2009 - 03.2012
  • Interacted daily with company leaders, subcontractors, customers, and inspectors to ensure successful project completion
  • Assisted with shipping and receiving operations, ensuring accurate tracking of merchandise and organization of materials for team members
  • Prepared orders for processing and managed stock replacement, contributing to the smooth operation of logistics

Education

Associate Degree - Science

Kingsborough Community College
Brooklyn, NY
06.2005

Skills

  • Incident Reporting
  • Multitasking
  • Cleaning expertise
  • Data Entry & System Management
  • Logistics analysis
  • Passenger screening
  • Crisis Intervention
  • Safety awareness

Certification

CMM (The Certified Maintenance Manager), Maintenance Award: Demonstrated a commitment to maintenance leadership, industrial land, and public health service within the DOE and general facilities.

Timeline

Custodial Engineer

Department of Education NYC SS
12.2021 - Current

Federal Maintenance Logistics

Department of Homeland Security
01.2016 - 12.2021

Lead Transportation Security Officer

Department of Homeland Security
03.2012 - 01.2016

Laborer

GERIMEDIX
02.2009 - 03.2012
CMM (The Certified Maintenance Manager), Maintenance Award: Demonstrated a commitment to maintenance leadership, industrial land, and public health service within the DOE and general facilities.

Associate Degree - Science

Kingsborough Community College
JAMEL FRAZIER