Jamel Garrett
Waldorf,MD
Summary
A 20 year Air Force veteran that is a high-performing Certified Addictions Counselor with a substantial background in ASAM treatment levels, community outreach, and performance optimization strategies. Skilled in leadership principals, performance evaluations, and project management. Strategic and committed to safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mental Health Flight Chief
US Air Force
07.2020 - Current
- Directs clinic budget and psychological testing inventory valued at $40,000.
- Assesses and developed training individual skills for 25 Mental Health Technicians, delegating daily tasks based on strengths.
- Supervises, trained and motivated 63 mental health professionals/paraprofessionals.
- Foster individual/tm enhancement to 66 staff; manages recognition programs.
- Leads largest local Air Force clinic; provides mental health, addiction, family advocacy services for 594K beneficiaries.
- Reviews AF Substance Abuse Counselor Candidate case presentations for clinical competency
- Oversees readiness and guides medical clearance and specialty evaluations of 9.3K service members.
- Audited and resolved patient complaints.
- Directs community outreach services to 14K service and family members.
- Conducts customer service complaint ingestions and resolution.
- Acted as team leader in group projects, delegating tasks and providing feedback.
Mental Health Clinic NCOIC
US Air Force
02.2020 - 07.2020
- Coordinated COVID-19 mitigation for operations sustainment securing safety of 63 staff and 400 patients. Maintain highest clinic operations rate in the Air Force.
- Managed 210 schedule templates for over 16K appointments.
- Implemented Air Force Mental Health Technician clinical competency training for 12 technicians.
- Oversaw daily clinic and administrative duties.
- Adapted virtual technology to mitigate mission impacts of COVID 19.
Intensive Addiction Servies NCOIC
US Air Force
07.2018 - 01.2020
- Conducted comprehensive evaluations, risk assessments, follow-up care, outreach services to 47 service members and veterans in Air Force's only Partial Hospitalization Program.
- Advised 27 National Capital Region unit leaders on personnel fitness for duty of patients with treatment program.
- Created and conducted evidenced based addictions treatment protocols.
Clinical Services NCOIC
US Air Force
07.2014 - 07.2018
- Provided MH services for 480-bed DoD prison; managed department program plans.
- Oversaw facility Prison Rape Elimination Act compliance; program rated as "Outstanding" by American Corrections Association.
- Coordinated suicide prevention program delivered initial intervention
- Created advanced psychological treatment procedures for violent/sexual offenders/substance use participants.
- Supervised SU operations for 135 prisoners; reduced recidivism by 27% in three years.
- Managed facility MH department American Corrections Association re-accreditation; aced 23 standards.
- Conducts crisis intervention services supporting 135 prisoners.
Education
Bachelor of Science - Social Work
05.2025
Associate of Applied Science - Mental Health Services
04.2016
Skills
- Addictions Counseling
- Basic First Aid
- Goals Based Coaching
- Operational Standards
- Fact-Finding and Investigations
- Providing Feedback
- Instructional Techniques
- Checklists Understanding
Certification
Air Force Certified Alcohol and Drug Counselor - 2013
Certified Maryland Addictions Counselor - 2023
Basic Life Saver - 2019
Unique Deployment Expereices
Deployed multiple times to high stress environments creating mental health operations responsible for the behavioral health readiness for joint service members and allied nation citizens.
Additional Information
20 year Air Force veteran with a diverse experience in security operations, leadership, mental health, community outreach and intervention, clinical principals, team building, psycho education. Has been featured as guest speaker on three podcasts regarding behavioral health.
Timeline
Mental Health Flight Chief - US Air Force
07.2020 - Current
Mental Health Clinic NCOIC - US Air Force
02.2020 - 07.2020
Intensive Addiction Servies NCOIC - US Air Force
07.2018 - 01.2020
Clinical Services NCOIC - US Air Force
07.2014 - 07.2018
Walden University - Bachelor of Science, Social Work
Community College of The Air Force - Associate of Applied Science, Mental Health Services
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