Jamel Hall
Columbia,Maryland
Summary
Reliable and efficient professional with strong communication and customer service skills. Knowledgeable about wide range of electrical systems and electrical components. Takes pride in completing projects on-time and within budget while complying with safety standards and applicable regulations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Fire Technician III
Johnson Controls
Linthicum Heights, MD
09.2023 - Current
- Conducted regular inspections and maintenance of fire alarm systems to ensure compliance with safety standards.
- Diagnosed and resolved technical issues in fire protection equipment, enhancing operational reliability.
- Collaborated with cross-functional teams to implement system upgrades and improve service delivery processes.
- Trained junior technicians on best practices for installation and troubleshooting of fire safety systems.
- Managed inventory of tools and parts, optimizing resource allocation for effective maintenance operations.
- Participated in after-hours emergency call-outs, demonstrating dedication towards client needs and ensuring their safety.
- Strengthened relationships with clients through clear communication and persistent follow-ups to address their concerns or needs regarding fire safety measures.
- Conducted thorough testing and debugging of applications to ensure high reliability and user satisfaction.
- Proved successful working within tight deadlines and a fast-paced environment.
Rideshare Driver
Uber And Lyft
Baltimore, MD
02.2018 - Current
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
- Followed company guidelines and policies when interacting with passengers.
- Built and maintained positive relationships with passengers by providing friendly and professional service.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
- Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
- Responded to passenger concerns and complaints politely and professionally.
Warehouse III/Dock Coordinator
Nestle USA
Laurel, MD
10.2010 - 02.2018
- Processed orders, produced and reconciled delivery documents and tracked service performance.
- Implemented loading dock process and productivity improvements.
- Collected and prepared information for various operational reports.
- Managed multiple tasks and priorities and easily adapted to changing dock situations.
- Operated forklifts, pallet movers and other material handling equipment.
- Pushed or pulled loading carts to and from weighing station.
- Recorded number of units moved or handled, using work tickets and daily production sheets.
- Managed team of 20+ to facilitate domestic and international shipments.
- Performed pre-shift and post-shift inspections of dock equipment.
- Utilized forklifts and pallet jacks to safely move merchandise and minimize loss.
- Assigned tasks to team members to complete within designated time frames.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
- Handled day-to-day shipping and receiving overseeing more than 10,000+ packages per day.
Education
Electrician
Lincoln College of Technology
Columbia, MD08-2023
High School Diploma -
Wilde Lake High School
Columbia, MD05-1997
Skills
- Defensive Strategies
- Safe Driving Practices
- Communications
- Knowledge of National Electric Code (NFPA 70)
- Reading Comprehension
- Microsoft Windows
- Troubleshooting Complex Control Systems
- Electrical Maintenance and Repair
- Client Relations
- Knowledge of Standard for Electrical Safety in Workplace (NFPA 70E)
- PLC Ladder Logic
- AC/DC Control Circuitry
- NEC Codes Understanding
- Installation
- Blueprint Fluency
- Repairing Wiring
- Dock Operations
- Dockhand Management
- Industry Best Practices
- Incoming Shipments Review
- Maintaining Clean Work Areas
- Warehouse Operations
- Fire alarm installation
- Life safety systems
- Smoke detector testing
- Fire safety inspections
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Flexible and adaptable
- Leadership skills
- Multitasking Abilities
- Excellent communication
- Reliability
- Decision-making
- Active listening
- Effective communication
Timeline
Fire Technician III
Johnson Controls
09.2023 - Current
Rideshare Driver
Uber And Lyft
02.2018 - Current
Warehouse III/Dock Coordinator
Nestle USA
10.2010 - 02.2018
High School Diploma -
Wilde Lake High School
Electrician
Lincoln College of Technology