Customer Service Cashier
Locs for Love
2021 - 2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash, credit, and gift card transactions with accuracy and attention to detail.
- Performed inventory checks and restocked supplies as needed for operational efficiency.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Worked with floor team and managers to meet wide range of customer needs.