Jamel Northover
Walla Walla,US
Summary
Driven and adaptable professional with a proven track record at Sedexo, enhancing cleanliness and safety standards while boosting sales through exceptional customer service. Skilled in problem-solving and computer skills, I excel in teamwork and collaboration, consistently contributing to positive outcomes and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Student Worker
Sedexo
01.2018 - 06.2024
- Maintained tidy and organized environment to comply with cleanliness standards.
- Worked in team environment to maintain high levels of productivity.
- Improved safety standards, adhering strictly to health and hygiene protocols in food handling and preparation.
- Picked, sorted and processed customer orders to manage order fulfillment and increase sales.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during event coordination or daily tasks.
- Contributed to a positive campus atmosphere through exceptional customer service, assisting students and faculty with inquiries and concerns.
Garden Associate
Home Depot
02.2023 - 12.2023
- Completed opening, closing, and shift change tasks efficiently to keep store ready for guests.
- Sought out customers to help and offered immediate assistance with locating items and making selections.
- Increased customer satisfaction with expert knowledge and tailored gardening recommendations.
- Maintained a clean and inviting garden center environment for both employees and customers alike.
- Trained new staff on plant care basics and customer service excellence, ensuring consistently high standard of service.
- Managed inventory levels and performed regular stock checks, optimizing inventory turnover and minimizing shortages.
Education
Bachelor of Science - Mechanical Engineering
Walla Walla University
College Place, WA06.2025
High School Diploma -
Shenandoah Valley Academy
Shenandoah, VA07.2017
Skills
- Fast Learner
- Friendly and Professional
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Computer Skills
- Student Engagement
- Sales expertise
- Adaptability
Timeline
Garden Associate
Home Depot
02.2023 - 12.2023
Student Worker
Sedexo
01.2018 - 06.2024
Bachelor of Science - Mechanical Engineering
Walla Walla University
High School Diploma -
Shenandoah Valley Academy
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