Jamel Phillips
Warehouse/Driver
Summary
A dynamic professional with a proven track record in any position, I excel in customer service and time management. Demonstrated ability to maintain a clean driving record, underscoring my attention to detail and problem-solving skills. Achieved consistent on-time delivery rates, showcasing my commitment to efficiency and quality service.
Overview
10
10
years of professional experience
Work History
Trash Collector
MBG REFUSE INC
04.2024 - Current
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Collaborated with center operations to coordinate material drop-offs and communicate special delivery needs.
- Notified supervisor of incidents injuries or property damage, awaiting direction, and avoiding taking action or making statements without company authorization.
- Worked closely with supervisors to improve route efficiencies and identify best practices.
Aircraft Groomer
BWI Airport
04.2021 - 10.2021
- Upheld environmental standards by utilizing eco-friendly cleaning solutions and properly disposing of waste materials generated during the grooming process.
- Strengthened client relationships by consistently delivering exceptional aircraft grooming services, leading to repeat business and positive referrals.
- Promoted a positive work culture through effective teamwork, open communication, and embracing continuous improvement opportunities within the Aircraft Groomer role.
- Exceeded performance metrics through diligent adherence to company policies, procedures, and best practices in aircraft grooming.
Sales Associate
Dollar General Store
02.2021 - 07.2021
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Picker Packer
Amazon
01.2021 - 05.2021
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Facilitated smooth workflow between departments by communicating effectively with coworkers and supervisors on order statuses or changes.
Truck Driver
FedEx
03.2020 - 09.2020
- Operated with safety and skill to avoid accidents and delays.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Security Officer
Johns Hopkins Hospital
06.2019 - 08.2020
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Reported suspicious activities and persons to law enforcement.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Delivery Driver
Under Armor Warehouse
02.2018 - 02.2019
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
CASHIER/Stocker
Walmart
01.2016 - 06.2016
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
McDonald's
04.2015 - 06.2016
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared food items in compliance with recipes and portioning control guidelines.
Education
Associate Degree in Business - Business
Bethune-Cookman University
Daytona Beach, FL 05.2001 -
Skills
Customer Service
Timeline
Trash Collector
MBG REFUSE INC
04.2024 - Current
Aircraft Groomer
BWI Airport
04.2021 - 10.2021
Sales Associate
Dollar General Store
02.2021 - 07.2021
Picker Packer
Amazon
01.2021 - 05.2021
Truck Driver
FedEx
03.2020 - 09.2020
Security Officer
Johns Hopkins Hospital
06.2019 - 08.2020
Delivery Driver
Under Armor Warehouse
02.2018 - 02.2019
CASHIER/Stocker
Walmart
01.2016 - 06.2016
Cook
McDonald's
04.2015 - 06.2016
Associate Degree in Business - Business
Bethune-Cookman University
05.2001 -