Jamel Smith
Chicago,IL
Summary
To obtain a challenging entry level position, that offers room for improvement. I'm also interested in Internships and Summer Programs as Well.
Professional with strong background in administrative support and customer service. Skilled in managing schedules, handling inquiries, and coordinating office activities. Known for collaborative approach and adaptability in dynamic work environments. Reliable team player with focus on achieving results and maintaining high standards.
Diligent customer service skills with background as Desk Assistant. Skilled in efficiently managing administrative tasks and providing exceptional customer support. Demonstrated attention to detail and strong organizational skills.
Overview
5
5
years of professional experience
Work History
Desk Assistant
American Campus
03.2024 - Current
- As a desk assistant my job is collecting resident’s packages and signing them in, answering any questions about the dorm or the school and making sure guests get signed in and out in an orderly fashion. Also at the desk we make sure everything's in order for the residents to use and enjoy.
- Current Job
- Assisted students with inquiries, providing accurate information and resources.
- Coordinated office operations to enhance efficiency and improve service delivery.
Alternatives
Seeking Success
06.2023 - 08.2023
- Seeking Success was a summer program where we learned to work together and build connections with each other. We talked about restorative justice, which is justice that is necessary and not optional. Also we worked on building communication between one another while also respecting each other’s opinions. Also we learned about each other through ice breakers, and having group discussions.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
After School Matters
Peace Maker
10.2021 - 12.2021
- Peacemakers was an afterschool program where we came up with ideas to improve our community and school.
Stocker
Walgreens
Chicago, IL
06.2021 - 08.2021
- While working the floor, I helped with putting items on the shelves and I also assisted customers with getting items out of cases and having them held at the front, until they're ready for purchase.
- Organized and stocked shelves to ensure product availability and accessibility.
- Assisted in maintaining store cleanliness and compliance with safety standards.
Education
Associate of Arts - Communications
Harold Washington College
Chicago, IL05-2028
Skills
- Great Communication
- Great At Listening
- Team Player
- Document management
- Proofreading
- Strong organization
- Reception duties
- Meeting coordination
- Lobby housekeeping
- Spreadsheet management
- Message taking
- Team collaboration
- Fast learner
EXPERIENCE
- Video Editing
- Photo Editing
- Music Production
Languages
English
Professional Working
Timeline
Desk Assistant
American Campus
03.2024 - Current
Alternatives
Seeking Success
06.2023 - 08.2023
After School Matters
Peace Maker
10.2021 - 12.2021
Stocker
Walgreens
06.2021 - 08.2021
Associate of Arts - Communications
Harold Washington College