JAMEL WYNN
Athens,GA
Summary
FINANCE & GENERAL MANAG EMENT EXECUTIVE Accomplished, results-driven financial professional with 14 years of experience in progressively challenging roles. Demonstrated expertise in operational excellence, client relations and dynamic sales, with a proven track record of revitalization and profitability within highly competitive consumer lending markets. Keen understanding of assets, liabilities, cash flow, risk analysis, budgeting, and investment strategies.
Overview
23
23
years of professional experience
Work History
FINANCIAL SERVICE MANAGER II
GEORGIA UNITED CREDIT UNION
04.2014 - Current
- Originate new loans for purchases and refinances
- Take complete loan applications, obtains all necessary documents, signatures and deliver complete loan packages to processing.
- Assessed viability and credit worthiness of consumer and business loan proposals
- Adaptable and proficient in learning new concepts quickly and efficiently
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Proven ability to develop and implement creative solutions to complex problems
- Demonstrated leadership skills in managing projects from concept to completion
- Developed and maintained courteous and effective working relationships
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Self-motivated, with a strong sense of personal responsibility
- Learned and adapted quickly to new technology and software applications
- Applied effective time management techniques to meet tight deadlines
GENERAL MANAGER
TMX FINANCIAL
05.2012 - 01.2014
- Recruit, hire, lead, coach and develop team members to optimize their performance
- Key Accomplishments: Increased office total accounts from $823K to $1.2M
- Formulated policies and procedures to streamline operations
- Developed and implemented strategies to increase sales and profitability
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings
SENIOR BRANCH ACCOUNT EXECUTIVE
CITIFINANCIAL SERVICES INC
09.2010 - 05.2012
- Collaborated with lending officers, underwriters and upper management to provide consumer-lending services
- Worked with clients to open new accounts and understand additional products and services; contacted and monitored clients and prospects daily to identify their additional financial needs
- Supported corporate and divisional strategic planning efforts through forecasting and operational development activities
- Key Accomplishments: Increased production by collaborating with leadership to apply best practices
- Proactively increased client base through networking and client referrals.
CUSTOMER ASSISTANCE ASSOCIATE
BANK OF AMERICA, GLOBAL CARD SERVICES
04.2009 - 05.2010
- Conducted individual debt counseling to help customers bring delinquent accounts current
- Offered strategies for multiple stages of delinquency
- In addition, I worked on non-performing loans in cooperation with special assets units and judicial institutions when necessary
- Key Accomplishments: Collected up to $2M in debt monthly, based on average volume of $3-6M in 5-day and 30-day past due department
- Earned 96% Voice of the Customer score in recognition of high-quality services to customers.
PERSONAL BANKER / BUSINESS DEVELOPMENT MANAGER
BANK SOUTH
01.2006 - 01.2009
- Supported sales initiatives by preparing extensive portfolios of client marketing information
- Applied Partner Care and other ecommerce tools to resolve issues promptly and accurately
- Performed financial needs analysis and recommended appropriate products to meet clients’ needs
- Maintained credit/collection policies and reviewed and managed divisional banking and lending relationships
- Key Accomplishments: Retained client base of 100% personal and business customers, and fully managed banking transactions
- Continually expanded referral network through contact with various internal and external partners
- Directed launch of E-Checking project, in conjunction with launching many new accounts.
MANAGER
MIDDLE GEORGIA MANAGEMENT INC
01.2000 - 01.2006
- Planned, managed and facilitated employee development initiatives
- Computed and analyzed productivity reports to indicate number of loans made, expenses, payroll profits and delinquencies to facilitate monthly internal audits and annual external audits
- Performed in-depth analysis of daily and monthly financial reports to enhance employee performance
- Monitored customer service techniques, ensured quality customer experiences, and conducted performance reviews
- Directed media advertising promotions and solicitations to increase client base
- Key Accomplishments: Earned awards for raising loan volume, reducing delinquency, and leading most-improved office
- Successfully raised volume and reduced account delinquency.
Education
Master of Science - Accounting
Walden University
2015
Bachelor of Science - Biology
Harry S. Walker School of Business, Davidson College
2006
Master of Business Administration - Finance and Managerial Leadership
Piedmont College
Demorest, GA2000
Skills
- Financial Management
- Account Management
- Contract Negotiations
- Financial Analysis
- Banking & Insurance Management
- Account Reconciliation
- Compliance and Compatibility
- Cash Management & Expense Control
- Relationship Management
- Monthly Reporting
- Finance and Accounting
- Financial Advising
- Payment Schedules
- Due Diligence
- Loan Processing
- Wire Transfer
- Customer Transactions
- Customer Proposals
- Customer Feedback
- Budget Analysis and Preparation
- Client Needs Assessment
- Project Audits
- Employee Performance Reviews
- Project Management
- Insurance Negotiation
- New Business Generation
- Spreadsheet Tracking
- Credit Approval and Denial
- Industry Best Practices
- Account Analysis Expertise
- Production Goals
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FINANCIAL SERVICE MANAGER II
GEORGIA UNITED CREDIT UNION
04.2014 - Current
GENERAL MANAGER
TMX FINANCIAL
05.2012 - 01.2014
SENIOR BRANCH ACCOUNT EXECUTIVE
CITIFINANCIAL SERVICES INC
09.2010 - 05.2012
CUSTOMER ASSISTANCE ASSOCIATE
BANK OF AMERICA, GLOBAL CARD SERVICES
04.2009 - 05.2010
PERSONAL BANKER / BUSINESS DEVELOPMENT MANAGER
BANK SOUTH
01.2006 - 01.2009
MANAGER
MIDDLE GEORGIA MANAGEMENT INC
01.2000 - 01.2006
Master of Science - Accounting
Walden University
Bachelor of Science - Biology
Harry S. Walker School of Business, Davidson College
Master of Business Administration - Finance and Managerial Leadership
Piedmont College
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