Jamel Young
Network Field Service
Los Angeles,Ca
Summary
Network Administrator ~ Desktop Support ~ Broadband Tech ~ Help Desk Support ~ FIELD Technician Recent graduate with ongoing business experience. Extensive customer service background. Able to learn and apply quickly and effectively. Knowledgeable in technology and broadband. Hardworking, detail-oriented, able to multi-task. Excellent communication and presentation skills.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Network Administrator
- Strategized & proposed plans with directors of the I.T
- Department to meet with program objectives and goals
- Assisted with running monthly monitoring assessment of departments data usage
- Extensive knowledge in WAN/LAN topologies, E-Mail, and Internet systems
- Responsible for implementing securities and policies over the network which reduced security attacks and improper login information
- Designed, configured, synchronized, and serviced all Routers, Switches, Hubs, Security Cameras, Security DVR, Modems, P.C.’s, Laptop’s, V.O.I.P Systems, MPLS Setup’s and Handheld Devices
- Held responsible for training Users on the proper usage of the equipment, and also coordinated service calls with trouble tickets
- Assisted with the Procurement Department to do purchase requisitions, inventory control.
Sales and Marketing
- Coordinated with the marketing department on how to increase sales for sales quarters
- Designed and Distributed Fliers to the Public and Social Media
- Exceeded in monthly sales and meet with vendors on a daily basis
- I assisted with Clients and Customers on special projects to increase productivity and web traffic.
Audio/ Video and Broadband Communications
- Set up Audio and Video equipment with the usage of, CAT 5E, CAT 6, RG-59, RG-6, and Fiber Optic Cables
- Also configured the software and the hardware to synchronize with handheld devices and remotes
- Responsible for terminating voice and data cables and using specialty equipment to test cables
- Setup DSL and Cable lines for customers
- Also responsible for designing Wired/Wireless routing systems for AV Equipment.
Network Engineer/Field Service Tech
Kambrian Corp.
09.2019 - 02.2024
Network Engineer/Field Service Tech
One Path/Endeavor
01.2016 - 09.2019
Network Engineer/Field Service Tech
Synergy Telecom
10.2010 - 12.2015
Delivery
CDI Head Start of South LA County
03.2009 - 08.2011
Receiving Clerk/ Assistant P.C. Tech
Charles Drew Head Start
10.2001 - 02.2009
Electronics Department
Office Depot
03.2007 - 06.2007
Sales and Installation
the Good Guys
03.1998 - 03.2000
Education
Computer Information Systems -
Los Angeles Trade Technical College
Los Angeles, CAConstruction Career Academy -
Los Angeles Urban League/JTM Academy
Los Angeles, CA01.2021
Communications Technician 102 -
RWM Fiber Optics, Inc
Carson, CA01.2012
A.A. Liberal Arts -
Los Angeles Trade Technical College
Los Angeles, CA01.2007
M.C.S.E. and A+ Certification Training -
New Horizons C.L.C.
Culver City, CA01.2000
Skills
- Network Troubleshooting
- System Administration
- Technical Support
- Network systems installation
- Hardware and software monitoring
- Customer Support
- Router Configuration
- Wireless Networking
- Network Security
- Server Management
- VPN Configuration
- Firewall Management
- IP Addressing
- Network Security Management
- Network repairs and maintenance
- Data backups
- Virtualization Technologies
- VoIP Systems
- Network Architecture
- System Upgrades
- Network performance monitoring
- Performance Improvements
- Disaster Recovery
- Switch Configuration
- IP Addressing and Subnetting
- Network security oversight
- Effective Communication
- LAN and WAN control
- Network Administration
- Hardware Installation
- Technical Troubleshooting
- Hardware knowledge
- Network Firewall Management
- PC diagnostics
- System updates
- Workstation Maintenance
- Decision-Making
- Self Motivation
- User Training
- Virus Protection
- Quick Learner
- Packet Loss Testing
- System Testing
- Attention to Detail
- Vendor Relationship Management
Certification
- Microsoft Certified Professional
- Certified Fiber Optic Technician
- Certified Fiber Optic Specialist (Testing & Connectors) FOA – CFOT, CFOS # 217-0366
- Certified Broadband Premises Specialist, SCTE
- Certified Satellite Technician, RWM Fiber Optics Inc
- Certified Security Surveillance & Alarm Technician, RWM Fiber Optics Inc
- Certified Home Audio & Video Technician, RWM Fiber Optics Inc
- Networking Cable Specialist for Copper and Fiber Optics Based Systems, C-TECH
Timeline
Network Engineer/Field Service Tech
Kambrian Corp.
09.2019 - 02.2024
Network Engineer/Field Service Tech
One Path/Endeavor
01.2016 - 09.2019
Network Engineer/Field Service Tech
Synergy Telecom
10.2010 - 12.2015
Delivery
CDI Head Start of South LA County
03.2009 - 08.2011
Electronics Department
Office Depot
03.2007 - 06.2007
Receiving Clerk/ Assistant P.C. Tech
Charles Drew Head Start
10.2001 - 02.2009
Sales and Installation
the Good Guys
03.1998 - 03.2000
Network Administrator
Sales and Marketing
Audio/ Video and Broadband Communications
Computer Information Systems -
Los Angeles Trade Technical College
Construction Career Academy -
Los Angeles Urban League/JTM Academy
Communications Technician 102 -
RWM Fiber Optics, Inc
A.A. Liberal Arts -
Los Angeles Trade Technical College
M.C.S.E. and A+ Certification Training -
New Horizons C.L.C.
- Microsoft Certified Professional
- Certified Fiber Optic Technician
- Certified Fiber Optic Specialist (Testing & Connectors) FOA – CFOT, CFOS # 217-0366
- Certified Broadband Premises Specialist, SCTE
- Certified Satellite Technician, RWM Fiber Optics Inc
- Certified Security Surveillance & Alarm Technician, RWM Fiber Optics Inc
- Certified Home Audio & Video Technician, RWM Fiber Optics Inc
- Networking Cable Specialist for Copper and Fiber Optics Based Systems, C-TECH
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