Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Jamela Shahab

Durant,Oklahoma

Summary

Friendly and approachable with knack for understanding client needs and fostering positive interactions. Possesses strong grasp of solid communication skills to effectively assist clients with their needs. Committed to delivering exceptional service and building lasting client relationships.

Overview

2
2
years of professional experience

Work History

Relationship Banker

First United Bank & Trust
03.2025 - Current
  • Achieved excellent customer satisfaction ratings by addressing concerns promptly and professionally, demonstrating empathy throughout interactions.
  • Strengthened client relationships by providing personalized banking solutions and excellent customer service.
  • Maintained up-to-date knowledge of banking products and industry trends to provide expert advice to clients effectively.
  • Assisted customers in achieving financial goals by recommending suitable products and services based on their needs.

Spa Receptionist

Choctaw Casino & Resort
07.2024 - 03.2025
  • Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
  • Learned details of types of treatments and procedures in order to answer questions from spa guests.
  • Handled payments and processed credit card transactions.
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Managed high call volume, ensuring smooth communication between clients and spa staff.

Crew Member

HTeaO
05.2023 - 06.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared drinks, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.

Education

Bachelor of Arts - Clinical Psychology

Southeastern Oklahoma State University
Durant, OK
05-2028

Skills

  • Relationship building and management
  • Customer Service-oriented
  • Sales expertise
  • Cash handling
  • Attention to detail
  • Multitasking
  • Reliability
  • Problem-solving abilities
  • Effective communication

Accomplishments

    -High School Soccer Captain

    -Awarded MVP

Timeline

Relationship Banker

First United Bank & Trust
03.2025 - Current

Spa Receptionist

Choctaw Casino & Resort
07.2024 - 03.2025

Crew Member

HTeaO
05.2023 - 06.2024

Bachelor of Arts - Clinical Psychology

Southeastern Oklahoma State University

Similar Profiles

CREATE PROFILE