Jamela Wheeler
New York,NY
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
1
1
year of professional experience
Work History
Administrative Assistant
Elmhurst Hospital Center
Queens, NY
08.2020 - 08.2021
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Organized and maintained filing systems both electronically and manually.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Maintained accurate and up-to-date records of all documents and files.
- Prepared, sorted and indexed documents for data entry into the computer system.
- Scanned and uploaded documents into the database in accordance with established procedures.
- Filed physical copies of important documents for future reference.
- Retrieved requested files from archives as needed.
- Performed quality control checks to ensure accuracy of information entered into database.
- Responded promptly to inquiries about records management processes.
- Generated reports on file activity within specified time frames.
- Monitored compliance with applicable laws and regulations related to recordkeeping.
- Managed inventory of office supplies used in the department.
- Compiled statistical data from filed records when requested.
- Assisted other departments with retrieving archived materials.
- Implemented security protocols to protect confidential information stored in databases.
- Provided training on proper recordkeeping techniques to staff members.
- Resolved discrepancies between physical files and digital databases.
- Performed basic administrative duties by answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Retrieved, sorted, copied and filed all documents and paperwork.
- Created or updated records with new files or information.
- Retrieved documents and files from records rooms and online databases.
- Provided file, document and record access to appropriate personnel.
Education
GED -
New York State Department of Education
Albany, NY03-2019
Associate of Applied Science - Allied Health
The New York School For Medical Assistants
Long Island City, NYSkills
- Filing
- Letter preparation
- Records retrieval
- Insurance processing
- Record preparation
- Database entry
- Multitasking and prioritization
- Multi-line telephone system operation
- Self-starter
- Heartsaver CPR AED
- Problem-solving abilities
- Adaptability
- Patient data confidentiality
- Professionalism
- Recordkeeping and bookkeepingbbbbbbbbbbb
- Data entry documentation
Timeline
Administrative Assistant
Elmhurst Hospital Center
08.2020 - 08.2021
GED -
New York State Department of Education
Associate of Applied Science - Allied Health
The New York School For Medical Assistants