Jamelia Meridyth
Humble,TX
Summary
Detail-oriented Loan Officer with experience in purchase mortgage origination, borrower qualification, and regulatory compliance. Skilled in guiding buyers through the loan process, collaborating with real estate partners, and managing pipelines to meet contract deadlines.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Loan Officer
Western Capital Mortgage
02.2025 - Current
- Originated and managed purchase-focused residential mortgage loans, guiding buyers through the financing process
- Evaluated borrower credit, income, assets, and debt-to-income ratios to deliver accurate pre-approvals and reliable loan structuring for purchase transactions
- Partnered closely with builders, real estate agents, and internal teams to ensure seamless communication and on-time closings
- Maintained strict adherence to investor, and regulatory guidelines, ensuring complete, compliant loan files and a strong customer experience
Loan Officer Assistant
Barrett Financial Group
06.2024 - 02.2025
- Supported lead intake and follow-up efforts, ensuring warm leads were contacted and properly documented
- Assisted with pre qualification letters, helping borrowers understand documentation needs and next steps
- Assisted borrowers with completing mortgage applications and disclosures, ensuring accuracy, completeness, and timely submission
- Conducted preliminary credit checks and assessed client financial information for eligibility.
- Ensured adherence to TRID, RESPA, Fair Lending, and NMLS compliance requirements
Junior Loan Officer
The Lending Village
10.2023 - 06.2024
- Assisted senior loan officers with origination of residential mortgage loans including FHA, VA, Conventional, and USDA products
- Collected, reviewed, and verified borrower documentation (income, assets, credit, employment) to ensure loan readiness and compliance
- Guided borrowers through the loan application process explaining disclosures, requirements, and timelines to improve completion rates
- Ran and analyzed credit reports to identify potential issues and provide pre-qualification insights
- Communicated regularly with borrowers, processors, underwriters, and real estate agents to ensure smooth loan progression
Chat Support Representative
BILL
10.2021 - 04.2024
- Resolved over 100+ customer inquiries daily via Salesforce with a 98% first-contact resolution rate.
- Reduced follow-up inquiries by 20% by proactively researching and documenting client issues.
- Recognized for surpassing KPIs in customer satisfaction, average response time, and chat handling efficiency.
- Reduced escalations to higher-level support teams by successfully addressing customers'' issues at the first point of contact.
Education
High School Diploma -
Permian High School
Odessa, TX06.2008
Skills
- Residential Mortgage Origination
- Relationship building and management
- Pipeline Management
- Fair Lending Regulations
- Credit Report Analysis
- Loan Product Knowledge
Certification
Nationwide Mortgage Licensing System (NMLS) License #2145457
Timeline
Loan Officer
Western Capital Mortgage
02.2025 - Current
Loan Officer Assistant
Barrett Financial Group
06.2024 - 02.2025
Junior Loan Officer
The Lending Village
10.2023 - 06.2024
Chat Support Representative
BILL
10.2021 - 04.2024
High School Diploma -
Permian High School