JAMEL K. JOHNSTON

• Analyzed and restructured parking workflows, resulting in reduced wait times and improved service quality.
• Developed and guided new attendants to enhance skills and promote collaborative work environment.
• Partnered with management to develop and implement comprehensive safety protocols and compliance strategies.
• Oversaw daily operations of valet team, ensuring efficient vehicle management and optimal guest satisfaction.
• Ensured cleanliness and organization of work sites, parking spaces, and guest service stations.

Helped guests unload and load luggage.

• Delivered exceptional customer service by greeting and assisting guests during vehicle arrivals and departures.
• Operated various types of vehicles, ensuring safe parking and retrieval in busy environments.

• Wrapped pallets in shrink wrap prior to loading.
• Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
• Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
• Compared received packages against shipping documents.
• Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
• Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
• Operated forklifts to transfer inventory to and from target destinations.
• Assembled and filled more than 75 shipments per day and prepared all shipping documentation.
• Confirmed accuracy, quality and quantity of materials received and listed on BOL.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Operated PC and RF-based computer systems for inventory management.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Worked safely around moving machinery.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Consistently lifted materials weighing as much as 90 pounds.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Assisted in reducing product damage by properly handling and storing materials.
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
• Maintained clean, orderly work environment free of hazards.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Controlled costs to keep business operating within budget and increase profits.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Improved safety procedures to create safe working conditions for workers.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
• Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
• Established team priorities, maintained schedules and monitored performance.