Jamell Conley
Deltona,USA
Summary
Dynamic and results-driven professional with extensive expertise in [Desired Position], adept at ensuring the accurate and timely movement of goods. Leverages a deep understanding of safety protocols and teamwork to boost operational efficiency. Proven track record in efficiently loading, unloading, and organizing cargo while maintaining high safety standards and ensuring timely delivery. Strong communication and collaboration skills enhance operational effectiveness, driving seamless and safe operations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Taco Bell
Daytona Beach, FL
- Met.
Cargo Handler
Ryder System
Daytona Beach, FL
01.2022 - 12.2025
- Unload and load box truck, unload equipment to spectrum stores
- Willing to relocate: Anywhere
- Loaded and unloaded freight from delivery trucks, ensuring accurate placement in designated areas.
- Inspected cargo for damage or discrepancies before processing shipments.
- Assisted in maintaining inventory accuracy through regular cycle counts and reporting variances.
- Collaborated with team members to streamline loading processes, enhancing overall workflow efficiency.
- Adhered to safety protocols while handling hazardous materials, minimizing workplace incidents.
- Trained new employees on equipment operation and safety procedures, fostering a knowledgeable workforce.
- Implemented best practices for cargo handling that improved operational effectiveness and reduced delays.
- Communicated proactively with team members during high-pressure situations to maintain smooth workflows leading to successful shipment completions.
- Coordinated effectively with shipping carriers to guarantee timely pick-up and delivery of shipments while minimizing delays or disruptions in the supply chain process.
- Provided exceptional customer service by promptly addressing concerns, answering questions, and resolving issues related to cargo handling.
- Enhanced cargo handling efficiency by implementing streamlined processes and procedures.
- Completed safe and timely specialty handling services such as inspections and special cargo management.
- Supported warehouse management by assisting in tasks such as space planning, storage optimization, cleaning routines, ensuring a well-maintained working environment.
- Reduced loading and unloading times for faster turnaround with improved organization and coordination skills.
- Maintained high success rate in correct and safe handling of explosives and other special cargo.
- Planned loads according to cargo specifics and overall policies and regulations.
- Conducted routine inspections of equipment to identify potential hazards or malfunctions before they impacted operations or posed safety risks.
Medical, Warehouse and Construction
Pride of America
Honolulu, HI
09.2019 - 04.2021
- (Fur-load) Crew member for Norwegian Cruise line. Various crew positions from kitchen, to cleaning the deck. Greeting passengers to making sure the ship was sanitized, to delivering luggage to locations and anything to do with the care of making sure passengers needs are met, any work related to making sure Pride of America duties are met.
Sales Associate
People Ready Temp Agency
Sanford, FL
04.2019 - 03.2021
- Achieved high levels of customer satisfaction by effectively managing inquiries and resolving issues in temporary roles. Enhanced service processes through proactive communication and support, leading to improved client experiences. Contributed to team success by sharing best practices in customer service.
- Engaged with team members to refine workflow strategies, leading to greater operational efficiency and error reduction.
- Managed logistics for material transfers and safeguarded storage of critical parts and sensitive cargo to support mission readiness.
- Supervised ground crews in efficient loading and unloading of aircraft cargo and baggage.
- Met aircraft configurations by security cargo and mail on pallets and in place.
- Enhanced client engagement by maintaining open communication channels, delivering regular shipment updates, and addressing transportation issues promptly.
- Maintained high success rate in correct and safe handling of explosives.
- Contributed to the achievement of company''s sustainability goals by adhering to environmentally friendly practices such as proper waste disposal and recycling initiatives.
- Demonstrated adaptability by cross-training in various roles within the warehouse operation contributing towards overall flexibility within the team.
- Assisted in training new staff on company policies, safety protocols, and equipment usage for increased workforce competency.
- Monitored and enforced safety protocols to guarantee adherence to regulations and optimize cargo handling operations.
- Conducted thorough inventory assessments and documented all incoming and outgoing shipments to ensure accuracy and reliability.
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
People Ready
Sanford, FL
11.2013 - 04.2019
- Worked various jobs through temporary agency. Customer service
Customer Service Specialist. Clarify
Total Concepts
Sanford, FL
02.2009 - 11.2013
- Customer requirements, listen attentively to customer needs and concerns, demonstrate empathy. Contribute ideals on ways to resolve problems to better serve the customer and/or improve productivity. Maintained excellent customer relationship by assisting in the development of people needs and concerns.
Education
No Degree - AA
Seminole State College
Sanford, Fl08-2009
No Degree - Sports And Fitness Administration
Louisburg College
Louisburg, NC08-2011
Skills
- Safe work practices
- Warehouse management
- Night shift scheduling
- Of basic
- Power tools
- Also prioritizing customer satisfaction Competent in
- Handling difficult
- Client interaction via phone calls
- Work well with co-workers
- Portable electronic devices Ability to work in a
- Warehouse experience
- Typing
- Follow directions
- Outdoor work
- Computer operations, knowledge of multiple lines phone
- Attention to detail
- Transportation planning
- Effectively
- Computer operation
- Organizational skills
- Forklift
- Phone communication
- Excellent verbal and written communication skills Knowledge
- Decision making
- Heavy lifting
- Outbound calling
- Microsoft Office
- Situations while presenting a professional image Ability to
- Customer communication
- Transportation safety regulations
- Conducting sales calls
- System, and other
- Professional manner while
- Labeling and tagging
- Loading and unloading
- Work area cleanliness
- Order picking
- Shipping and receiving
- Heavy lifting proficiency
- Vehicle loading
- Transportation regulations
- Material handling equipment
- Route planning
Certification
- CNA
- Non-CDL Class C
- Driver's License
Timeline
Cargo Handler
Ryder System
01.2022 - 12.2025
Medical, Warehouse and Construction
Pride of America
09.2019 - 04.2021
Sales Associate
People Ready Temp Agency
04.2019 - 03.2021
People Ready
11.2013 - 04.2019
Customer Service Specialist. Clarify
Total Concepts
02.2009 - 11.2013
Taco Bell
No Degree - AA
Seminole State College
No Degree - Sports And Fitness Administration
Louisburg College