Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Jamell Ramsay

Brooklyn,NY

Summary

Highly accomplished and results-oriented professional with 5+ years of experience in client-focused roles requiring exceptional attention to detail, time management, and adherence to strict deadlines. Proven ability to manage high-volume workloads, optimize processes for efficiency, and build strong client relationships. Seeking an Independent Medical Courier position to leverage my organizational skills, reliable transportation, and commitment to providing timely and accurate service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Lead

Globe Life National Income Division
Bronx, NY
08.2023 - Current
  • Developed strategic sales initiatives, resulting in a 47% increase in client portfolio revenue through data analysis and technology.
  • Recognized for exceptional performance as a Convention Winner and Regional Sales Lead Winner, improving client retention by 86%.
  • Created and implemented sales and training programs, improving team capabilities and client satisfaction scores by 42%.

Account Manager

Family First Life
East Hanover, NJ
08.2021 - 08.2023
  • Transformed CRM strategy, enhancing collaboration and expanding into 16 new markets.
  • Managed high-volume transactions with exceptional accuracy, improving customer support by 83%.
  • Integrated cutting-edge technologies, boosting KPIs and driving significant revenue/customer retention growth.

Sales Manager

National Income Life LIC
Long Island City, NY
04.2013 - 08.2021
  • Increased monthly gross sales from $40,000 to $70,000 by implementing targeted marketing and referral management strategies.
  • Achieved an 81% customer retention rate through exceptional post-sale support and swift issue resolution.
  • Built strong client relationships, enhancing market position and driving significant business growth.

Education

Some College (No Degree) - Biological And Physical Sciences

Westchester Community College
Valhalla, NY

Skills

  • Time Management & Organization: Proven ability to prioritize tasks, meet deadlines, and manage multiple responsibilities effectively
  • Client Relations: Expertise in building and maintaining strong client relationships based on trust and reliability
  • Technology Proficiency: Skilled in using CRM software and other technologies for efficient workflow management
  • Data Analysis: Capable of analyzing data to identify trends, optimize processes, and improve outcomes
  • Problem-Solving: Experienced in identifying and resolving issues effectively and efficiently
  • Reliable Transportation: Possesses a reliable vehicle suitable for medical courier duties (Specify vehicle type and capacity if desired)
  • Adherence to Regulations: Understanding and ability to follow strict compliance standards and regulations related to medical transport

Certification

  • BLOODBORNE PATHOGEN CERTIFICATION
  • HIPPA CERTIFIED
  • CHEMOTHERAPY (HAZARDOUS) DRUG CERTIFICATION

Accomplishments

  • Top Supervising Agent, National Income Life
  • Dean's List, Westchester Community College

Timeline

Sales Lead

Globe Life National Income Division
08.2023 - Current

Account Manager

Family First Life
08.2021 - 08.2023

Sales Manager

National Income Life LIC
04.2013 - 08.2021

Some College (No Degree) - Biological And Physical Sciences

Westchester Community College

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Jamell Ramsay